Essential Duties and Responsibilities
- Identify and troubleshoot technical issues to mitigate risk
- Respond to application and integration failures
- Demonstrate proficient communication skills with diverse groups/roles, both internal and external
- Engage directly with client technical teams
- Lead implementation tasks and oversee client progress toward assigned objectives
- Collaborate with internal teams during all phases of an implementation
- Data modeling, attribute mapping and data integrations across disparate platforms
- Thorough documentation of implementation efforts
- Cloud storage administrations and data movement using ADLS, AWS S3 and/or GCP
- Advanced problem solving and technical debugging skills
- Highly motivated professional capable of working autonomously
- API and Webhook development and integration experience
- Assist in the documentation and development of packages and data kits that will be monetized as out-of-the-box use case solutions for CDP implementations
- Engage in QA for a variety of implementation strategies
- Strong technical problem solving and debugging skills
- Development of personalization logic using a combination of Jinja and HTML
Background/Experience
- Bachelor or advanced degree in computer science or equivalent experience
- Hands on expertise in HTML, CSS, Javascript, Jinja, SQL, PostgreSQL
- CRM experience specifically pertaining to campaign journey orchestration, audience segmentation and audience activation
- Accreditation or proficiency in Marketing Technology Platforms such as Salesforce Marketing Cloud, Salesforce Data Cloud, Salesforce Personalization, Bloomreach Engagement and/or mParticle
- Familiarity with site Tag Management a plus
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