Director, Revenue Technology Operations

Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By dynamically connecting financial, strategic, and operational plans in real-time, companies trust Anaplan to give them the power to anticipate change, address complexity, deliver operational insights, increase profits, and stay ahead of their competition. 

What unites Anaplanners across teams and geographies is our commitment to our customers’ success and our collective motivation to achieve ambitious goals. We champion diversity of thought and ideas, and we behave like leaders irrespective of title. When you work for us, you’ll be part of a winning culture that’s dedicated to creating opportunities for our customers, partners, and employees. We hope you’ll join us. Let’s create something incredible together! 

Your Impact 

As Director of Revenue Technology Operations on the Go to Market (GTM) Technology team, you’ll be driving our global strategy and execution for the business side of our Revenue Intelligence/CRM platform, tying GTM strategy and process to technology optimization. You’ll have direct platform purview for GTM systems and will work closely with peers and developers across teams who manage platforms that integrate with, and business processes that are enabled on our CRM, to help shape a unified technology vision and roadmap across GTM initiatives.  

Your focus will be on business process automation, tech optimization, rationalization, and ROI (return on investment). You’ll lead a team of solution owners and have direct responsibility for revenue-facing solutions in play at Anaplan. You’ll have an intimate relationship with Sales and Sales Ops leadership in understanding process pain points and opportunities and will solution with automation and AI in mind. You’ll lead Anaplan’s GTM Tech Council to crystalize committed project priorities. You’ll also have a seat on transformation initiatives to represent your stack, and actively develop solution contributions. You’ll also develop key partnerships with Demand Gen Tech Ops, IT, Security, and Procurement teams. 

• Multi-million-dollar technology portfolio to own, refine and manage 

• User audience of high-performing sellers, leaders, and pursuit teams equaling half of the Anaplan employee population 

• Opportunity to contribute to internal Anaplan Customer Zero usage for Connected Planning and Decision Excellence activation 

Your Qualifications 

• 7-10 years in business-side ownership of Salesforce CRM/Sales Cloud platform; system admin certifications 

• Historical partnership and with Sales, Sales Ops, IT functions, GTM Teams, and leadership; strong influence through always-on collaboration and effective communication 

• Ownership of systems where work product is managed, ideally JIRA, Slack, SharePoint, Confluence 

• Direct team leadership and clear understanding of org optimization, capacity planning toward demands 

• Expertise of GTM Tech landscape, solutions across GTM motions, tech integrations, and data foundations, leading business case scoping, to implementations, to adoption, and utilization maturity curves 

• Ideally, direct product experience with other systems in Anaplan’s GTM Tech & Enterprise portfolios: People.ai, Databook, Gainsight, Medallia, Workday 

Preferred Skills 

• Proven ability to synthesize new practices and processes, translating user stories into business requirements and resulting implementations, surfacing insights toward strategic goals, influencing employee-centric experience 

• Dynamic leader who can create a vision, but also be agile in reacting to new demands; ability to guide direct and core teams in a similar fashion 

• Core/extended team leadership exemplifying delivering on strategic cross-functional outcomes, successful deployments, and solution utilization 

• Motivational leader who encourages innovation, creative solutioning, and skill development 

• Clear command of CRM and Data foundations 

• Strong communications, and cross-functional influence, including executive briefings 

Our Commitment to Diversity and Inclusion 

Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. 

Fraud Recruitment Disclaimer 

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not: 

1. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.  

1. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. 

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to humanresources@anaplan.com before taking any further action in relation to the correspondence.