AV Field Engineer

Location: Issaquah, WA

Company Overview

We are partnering with a premier, well-established technology integration firm that serves enterprise clients across the United States. Known for delivering innovative audiovisual and technology solutions, this organization has experienced significant year-over-year growth while maintaining a strong reputation for quality and long-term partnership. Their team specializes in designing and delivering scalable AV systems—from complex conference rooms to full-building builds—that support collaboration and operational efficiency for major enterprise brands.

Why Join Us?

• Autonomy with a Safety Net: This role is designed for a professional who thrives when working independently. You will have the freedom to manage your technical process and own the "final mile" of projects without micromanagement, while knowing you have the full backing and technical support of a highly skilled engineering team when challenges arise.
• Collaborative Technical Culture: Join a tight-knit, analytical group of "engineering-brain" folks who value technical excellence. Even when working solo in the field, you are part of a team that prioritizes training and supporting one another.
• Growth & Momentum: Be part of an expanding organization with a heavy project pipeline, providing stability and the opportunity to work with the latest industry technologies (Crestron, BiAmp, Q-SYS, and more).
• Variety in Your Day-to-Day: No two days are the same as you split your time between local site visits, national commissioning, and technical fine-tuning.

Job Overview

The AV Field Engineer / Commissioner is the "final mile" expert responsible for the successful testing, calibration, and hand-off of sophisticated AV systems. This is a critical technical role that bridges the gap between installation and a fully functional client solution.

You will act as the primary technical voice during the final stages of a project, ensuring every component—from DSPs to network interfaces—works according to design intent. The ideal candidate has a "solution-oriented" mindset, excels at independent problem-solving, and is comfortable being the professional face of the company during client hand-offs.

Responsibilities

• Lead the comprehensive testing, calibration, and commissioning of AV systems to ensure optimal performance.
• Fine-tune Digital Signal Processors (DSP) and activate hardware components using various manufacturer software and web interfaces.
• Build and configure AV networks, interfacing with client IT environments regarding TCP/IP, IP addressing, VLANs, and firewalls.
• Collaborate with remote programmers to load code, diagnose interface issues, and troubleshoot system logic.
• Conduct final quality control checks on installations and recommend or perform corrective actions to meet company standards.
• Provide professional end-user training to clients, ensuring they are comfortable and confident operating their new technology.
• Serve as a technical resource for the service department to assist with complex troubleshooting and ongoing support.

QualificationsRequired:

• 3+ years of experience installing, integrating, or servicing professional AV systems (audio, video, and control).
• Strong Networking Foundation: Proven ability to integrate AV systems into client networks (VLANs, IP addressing, etc.).
• Technical Versatility: Experience with a variety of platforms such as Crestron, BiAmp, QSC, AMX
• Independent Operator: Ability to work with minimal supervision and exercise strong technical judgment on active job sites.
• Professionalism: Polished communication skills for interacting with high-level enterprise clients during the final project phases.
• Valid Driver’s License and a clean driving record.

Preferred:

• AVIXA CTS or CTS-I Certification.
• Proficiency with documentation and field tools like Bluebeam, Fieldwire, or OnTrack.
• Experience with Solutions360 (Q360) or similar ERP/Project Management software.
• Manufacturer-specific certifications (e.g., Crestron Masters, BiAmp Tesira, Q-SYS).

Travel Requirements

• Approximately 25% – 50% travel required.
• Frequent local travel within the Issaquah / Seattle / Bellevue area.
• National travel for commissioning projects at client locations across the country.

Benefits

• Comprehensive Health, Dental, and Vision insurance.
• Paid Time Off (PTO) and paid company holidays.
• Mileage reimbursement for local travel.
• Monthly cell phone stipend.
• Access to company vehicles for site visits.