Business Systems Senior Quality Assurance Lead

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

Amplify is a leader in creating immersive, rigorous digital learning experiences that look great, play great, and help students expect great things from themselves. Amplify has been described as the best tech company in education and the best education company in tech.

As the Business Systems QA Lead, you will play a key role in ensuring the quality and reliability of our organization's business systems and applications. This position requires a skilled professional who can lead a quality assurance team, set QA standards, collaborate with cross-functional teams, and contribute to the continuous improvement of our business systems.

Responsibilities:

• Lead and mentor a team of QA professionals, fostering a culture of excellence and continuous improvement.

• Develop and implement QA best practices, strategies, policies, and procedures to ensure high-quality and reliable applications and systems.

• Engage stakeholders to grasp business and system needs.

• Conduct and oversee the development and execution of test cases, ensuring thorough coverage of functional and non-functional requirements.

• Develop and implement an automation strategy for business systems testing to enhance efficiency and test coverage.

• Work closely with the development team to integrate automated testing into the development pipeline.

• Implement and manage robust issue-tracking systems to identify, document, and prioritize defects.

• Generate and communicate regular QA reports to relevant stakeholders, highlighting testing progress and outcomes.

• Collaborate with developers, administrators, product owners, and other stakeholders to understand system changes and updates.

• Participate in cross-functional meetings to provide QA insights and ensure alignment between QA and development efforts.

• Proactively identify opportunities for process improvements, both within the QA function and with our entire implementation and development life cycle 

• Stay updated on industry trends and emerging QA methodologies/technologies to enhance the overall QA strategy.

Basic Requirements of the Business Systems Senior Quality Assurance Lead:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in a QA leadership role or a similar position.

• Minimum of seven years of experience in quality assurance and testing roles

• Extensive experience in software testing and quality assurance processes.

• Solid understanding of software testing methodologies, test planning, and execution.

• Familiarity with scripting languages for test automation.

• Strong leadership skills with the ability to mentor and lead a team of QA professionals.

• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.

• Moderate knowledge of NetSuite or Salesforce functionality and configuration capabilities

• Ability to analyze complex systems, identify potential issues and develop effective testing strategies.

• Strong problem-solving skills to address and resolve QA-related challenges.

• Experience working collaboratively with development teams, product owners, and other stakeholders.

• Ability to participate in cross-functional meetings and provide QA insights.

• Demonstrated experience in developing and implementing automation strategies for QA processes.

• Proficient in implementing and managing issue-tracking systems.

• Ability to generate and communicate comprehensive QA reports to relevant stakeholders.

• Proactive mindset towards identifying opportunities for process improvement within the QA function.

• Stay updated on emerging QA methodologies.

• Ability to adapt to project requirements, technology, and business priorities changes.

Preferred Requirements of the Business Systems Senior Quality Assurance Lead:

• Certifications in NetSuite & Salesforce administration or related areas are a plus.

• Experience with tools we don’t use but should, and the wisdom to know when to recommend them

• Interested in teaching fellow Amplifiers

• Experience in education or ed-tech

What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross annualized salary range for this role is $120,000 - $135,000. This role is eligible to receive an annual discretionary bonus that rewards individual and company performance.

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. 

Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. 

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.

If selected, a background check will be required. As required by state and local laws and district policies, you may also be required to provide additional documentation, such as proof of vaccination or submit to enhanced background screening, including fingerprints.