Site Reliability Engineer

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Site Reliability Engineer

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

What you will do

Roles & Responsibilities:

• Ensure high system reliability and uptime.
• Develop and maintain monitoring systems.
• Lead incident response and root cause analysis.
• Automate repetitive tasks for efficiency.
• Perform capacity planning and resource scaling.
• Lead infrastructure as code (e.g., Terraform, Kubernetes).
• Collaborate with development and operations teams.
• Maintain clear documentation and share knowledge.
• Optimize system and application performance.
• Ensure security and compliance standards are met.
• Define, measure, and monitor Service Level Objectives (SLOs) and Service-Level Agreements (SLAs) to align with business goals.
• Drive continuous process and system improvements.
• Define guidelines, standards, strategies, security policies and organizational change policies to support the Data Lake

What we expect of you

Basic Qualifications and Experience:

• Master’s degree in computer science or engineering field and 1 to 3 years of relevant experience OR
• Bachelor’s degree in computer science or engineering field and 3 to 5 years of relevant experience OR
• Diploma and Minimum of 8+ years of relevant work experience

Must-Have Skills:

• Proficiency in programming/scripting (Python, Java).
• Experience in Linux/Unix system administration.
• Experience with cloud platforms (AWS, Databricks, Azure, Snowflake).
• Proficiency in containerization and orchestration (Docker, Kubernetes).
• Knowledge of Infrastructure as Code (Terraform, Ansible).
• Familiarity with monitoring and logging tools (Prometheus, Grafana).
• Understanding of CI/CD pipelines (Jenkins, GitLab CI/CD).
• Strong networking knowledge and troubleshooting skills.
• Understanding of security principles and compliance.
• Familiarity with database management (SQL and NoSQL).
• Strong troubleshooting and debugging skills.
• Experience in performance optimization.
• Experience with backup and storage solutions.

Good-to-Have Skills:

• Familiarity with the use of AI for development productivity, such as GitHub Copilot, Databricks Assistant, Amazon Q Developer or equivalent.
• Knowledge of Agile and DevOps practices.
• Skills in disaster recovery planning.
• Familiarity with load testing tools (JMeter, Gatling).
• Basic understanding of AI/ML for monitoring.
• Knowledge of distributed systems and microservices.
• Data visualization skills (Tableau, Power BI).
• Strong communication and leadership skills.
• Understanding of compliance and auditing requirements.

Soft Skills:

• Excellent analytical and solve skills
• Excellent written and verbal communications skills (English) in translating technology content into business-language at various levels
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to handle multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Strong problem-solving and analytical skills.
• Strong time and task leadership skills to estimate and successfully meet project timeline with ability to bring consistency and quality assurance across various projects.

Apply now

for a career that defies creativity

Objects in your future are closer than they appear. Join us.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.