Senior Associate IS Engineer - Tech Enablement Team

ABOUT AMGEN 

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. 

What you will do

Let’s do this. Let’s change the world. In this vital role you will join a collaborative team implementing and supporting the next generation of safety platforms and supporting technologies. In this role, you will engage with business users and functional SMEs, driving the delivery of innovative technology solutions that enhance business outcomes. Areas of focus will be on leading team performance, delivery management, and facilitating continuous improvement in both technical skills and user experience.

Roles & Responsibilities:

• Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs

• Lead the day-to-day operations and maintenance of Pharmacovigilance (PV) systems.

• Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow IS Change Control and GxP validation process.

• Provide support and consultation to clients or project teams to identify requirements and assist with application configurations and deployments.

• Monitor operational and performance statistics for managed systems to ensure reliability and availability.

• Oversee production change control schedule and participates in change control processes.

• Stay updated on industry trends, emerging trends and standard processes for PV systems.

• Maintain knowledge of trends in application development frameworks and related new technologies to provide, recommend, and deliver standard methodology solutions.

What we expect of you

• Master’s degree and 1 to 3 years of Computer Science, Software Development, IT or related field experience OR

• Bachelor’s degree and 3 to 5 years of Computer Science, Software Development, IT or related field experience OR

• Diploma and 7 to 9 years of Computer Science, Software Development, IT or related field experience

Basic Qualifications:

• Experienced in database programming languages, data modelling concepts, including Oracle SQL and PL/SQL.

• Excellent problem-solving skills.

• Collaborative spirit and effective communication skills to seamlessly work in a cross-functional team.

• Hands-on experience with the ITIL framework.

Preferred Qualifications:

• Experience with API integrations such as MuleSoft, Data Bricks platforms

• Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements.

• Experienced in managing GxP systems and implementing GxP projects

• Extensive experience with Software Development Lifecycle (SDLC).

• Ability to explain technical concepts to non-technical clients

Professional Certifications:

• SAFe® for Teams certification (preferred)

Soft Skills:

• Excellent analytical and problem-solving skills

• Excellent leadership and critical thinking abilities

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills

• Ability to deal with ambiguity and prioritize

• Ability to influence and drive to an intended outcome

• Ability to hold team members accountable to commitments

Shift Information:

This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

EQUAL OPPORTUNITY STATEMENT 

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. 

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.