Career Category
Information SystemsJob Description
Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
What you will do
Let’s do this. Let’s change the world. In this vital role you will be responsible for designing and implementing information system architectures to support business needs. You will analyze requirements, develop architectural designs, evaluate technology solutions, and ensure alignment with industry best practices and standards. Your expertise in system architecture, strong problem-solving abilities, and ability to communicate sophisticated technical concepts will enable you to deliver robust and scalable IT solutions.
Roles & Responsibilities:
Manage the lifecycle of privileged and service accounts
Monitor activity of privileged identities and service accounts and maintain logging and alerting tools
Manage PAM technologies such as CyberArk and Delinea
Be the owner and Authority (SME) for Active Directory (on-premises and Azure), PKI, Oracle LDAP and various related systems and work as the liaison between the business and the technical staff to provide a translation of business requirements/issues to technical requirements/issues and vice-a-versa.
Define a service strategy, roadmap, and execution plan to deliver high impact business value and partner with the other Identity teams to engineers to implement solutions for cloud, mobile and on-premise applications.
Conduct, lead, or provision technology and service reviews to baseline and set service improvement goals and initiatives
Provide support and consultation to clients or project teams to identify requirements and assist with application configurations and deployments applying Amgen’s directories
Supervise operational and performance statistics for handled systems to ensure reliability and availability and work with the operations team to maintain growth statistics, space forecasts, etc. Coordinate production change control schedule and participates in change control processes
Resolve issues escalated from Amgen’s operational support vendor and provide expert level troubleshooting for issues that bridge subject areas and technologies beyond team capabilities
Create and maintain technical documentation such as SOPs, design documents, operational drawings, manuals, etc.
This position may have after hours responsibilities
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.
Basic Qualifications:
Master’s degree and 1 to 3 years of Information Systems experience or related field experience OR
Bachelor’s degree and 3 to 5 years of Information Systems experience or related field experience OR
Diploma and 7 to 9 years of Information Systems experience or related field experience
Professional Certifications:
Microsoft, GCP or AWS Cloud (preferred)
Security Certification (preferred)
Microsoft Azure Certification (preferred)
Preferred Qualifications:
Must-Have Skills:
Ability to analyze and interpret complex data to identify and remediate issues
Sharp learning agility, problem-solving and analytical thinking
Scripting skills such as PowerShell or Python
Good written and verbal communication skills
Strong Microsoft Active Directory skills including AD and Azure AD and LDAP Directory Services
Strong knowledge of Microsoft Windows Operating Systems
Strong knowledge of PKI (Public Key Infrastructure)
Good working knowledge of DNS and WINS
Experience with mobile device authentication and management
Experience with managing regulated systems - FDA/SOX
Good-to-Have Skills:
Experience with IS Security
Experience with Agile Project Methodology
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their IAM services.
Knowledge of IGA principles, including role-based access control (RBAC)
Knowledge of incident response procedures and the ability to manage security incidents related to identity management
Soft Skills:
Excellent analytical and troubleshooting skills
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation
Ability to manage multiple priorities successfully
Team oriented, with a focus on achieving team goals
Strong presentation and public speaking skills
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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