CDnA - Senior Director, Commercial Data Science

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

CDnA - Senior Director, Commercial Data Science

What you will do

Let’s do this. Let’s change the world. In this vital role the Senior Director of Data Science within the Customer Data & Analytics team is accountable for owning standards and solutions for Data Science and Omni-channel Analytics for Amgen’s commercial organization. In addition, the Senior Director must manage relationships across a complex internal set of teams and functional groups.

This position reports to the Associate Vice President, Portfolio Effectiveness and Optimization and will be responsible for the following

Flexible Commuter role to either our Thousand Oaks, CA or our Deerfield, IL office. You will work on-site 2 to 3 days a week.

• Oversees Data Science and Omni-channel Analytics team with responsibility for standards, processes and tools across Omnichannel analytics, predictive modeling, AI/ML modeling, Customer Analytics, Gen AI, and other large-scale data modeling projects in support of the commercial organization
• Experience in AI, Machine Learning, quantitative methods, multivariate statistics, predictive modeling and other analytics frameworks/techniques with 8+ years of experience delivering complex analytical projects
• Partners with collaborators and peers across the organization to bring consistent approaches across the portfolio to solving complex business problems that use scalable and production-grade AI/ML solutions
• Lead globally-distributed teams and implement standard methodologies to divide processes into segments to be done across geographies and then to assemble insights to be presented in a consultative manner to partners
• Working with partners and organically design & implement pilots and then work with DTI organization to deploy as a scalable operational solution.
• Provides Data Science capability through relevant data science certifications and Biopharmaceutical industry expertise and direction to the CD&A organization
• Maintain an awareness of current research and standard methodologies in the field of data analytics, including best practices in analytics and changes in the landscape that would impact the ability to conduct analytics and proactively assess next steps – Stop, Continue, Optimize current strategic roadmap
• Leads the development and execution of commercial Data Science priorities and roadmap
• Leads efforts to anticipate and plan for Data science activities of the future through market sensing, customer/account pulse and assessment of industry trends
• Primary point of contact for senior Commercial leaders to engage with data and omni-channel analytics
• Engages and communicates with key stakeholders on the impact, status and success of Data Science capability initiatives
• Develops, coaches, leads, and retains a dynamic, high-performing Data and Decision Sciences team delivering results, and shaping the future

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Data and Decision Sciences professional we seek is a leader with these qualifications.

Basic Qualifications:

Doctorate degree and 5 years of experience in statistics, operations research, mathematics, econometrics, business administration or a quantitative field

OR

Master’s degree and 9 years of experience in statistics, operations research, mathematics, econometrics, business administration or a quantitative field

OR

Bachelor’s degree and 11 years of experience in statistics, operations research, mathematics, econometrics, business administration or a quantitative field

In addition to meeting at least one of the above requirements, you must have at least 5 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

• Relevant data science certifications and Bio/Pharmaceutical industry experience
• 10+ years of innovative Data Science/Advanced Analytics leadership experience
• Experience in AI, Machine Learning, quantitative methods, multivariate statistics, predictive modeling and other analytics frameworks/techniques with 12+ years of experience delivering complex analytical projects
• Minimum 5 years of professional experience in Amazon Web Services: RedShift, S3, Athena, etc. and industry standard Data Warehousing technologies: Snowflake, Spark, Airflow, etc.
• Advanced proficiency and hands on coding experience in Python/R/Scala/Java or any other Object-Oriented Programming language; ETL using SQL/shell scripting
• Experience in successfully driving AI/ML based Next Best Action recommendation engine to optimize against desired objective function(s)
• Expertise in setting up and measuring randomized controlled trials, cohort studies, and matched, case-control studies
• Comprehensive understanding of the components of setting up data models and running scenario planning that match the business need
• Experience in setting up process for data ingestion, Quality Checks etc.
• Detailed understanding of tagging, Google Analytics, CRM, Content Management Systems, and other Components of a Digital Marketing Ecosystem.
• Executive presence by which one can quickly establish credibility with and influence SVP/EVP level staff
• Leadership experience in building and developing dedication teams, delivering results, and crafting the future
• Ability to cultivate and encourage an environment of openness and transparency in seeking diverse opinions and empower risk-taking in idea generation, idea incubation and/or experimentation
• The ideal candidate will lead the creation of an analytics-driven culture that drives top-line growth, controls costs, and takes timely corrective action to reduce risks that derail plans
• Ability to think strategically about issues impacting an entire portfolio of therapeutics across geographies and stages of development
• Experience leading multiple senior collaborators, prioritizing across a multitude of responsibilities and allocating resources to drive maximum impact
• Partners with business leaders to deliver high-quality predictions that guide strategic decision making
• Oral, written and presentation skills to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management
• Comfortable challenging the status quo and bringing forward innovative solutions
• Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team
• Comfortable working through and leading large-scale global change management
• Understanding of technology platforms and ability to partner with IS/IT and business leaders

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $216,395.00 to $281,728.00. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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