Sr. Engineering Manager

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

We are looking for engineers with a strong foundation, which you can demonstrate through a combination of formal education, self-learning, own projects or a formal working experience. If you are not willing to learn and write code, then this is not the job for you.

• Develop and implement Salesforce declarative solutions, customizations, applications, extensions and integrations to deliver solutions that impact multiple platforms and products

• Perform code reviews, ad-hoc pair programming; contribute to iterative improvement of tools, automation and practices used by team
• Develop and improve our CI/CD workflow tools and processes
• Perform ongoing refactoring of code, utilize visualization and other techniques to fast-track concepts, and deliver continuous improvement
• Promote inner sourcing
• Lead and mentor a team of 5-8 junior engineers
• Ability to communicate and interact effectively with people of all ages and diverse backgrounds
• Ability to analyze business requirements and architect/estimate solutions at various scales
• Learn new technologies and drive opportunities for adoption
• Coordinate and lead the entire solution cycle through close collaboration with product partners and engineering teams in our ecosystem
• Facilitate discussions to identify alternative or different approaches to solve problems, break down barriers and drive resolution of conflicts to ensure productivity of the team

Our ideal candidates demonstrate a strong work ethic, general engineering skills and enjoy learning.

• BE degree or higher in computer science or related field
• 8+ years of experience in software engineering
• 6+ years of Salesforce Developer Experience
• 6+ years of experience on an agile development team using a modern programming language (Apex/Java/C#/Scala/Python/Go)
• Experience in leading discovery, definition and solutioning of complex requirements for a minimum of 6 cloud engagements
• Multiple Salesforce implementations (8+ preferred)
• Strong knowledge and prior experience in implementing Sales cloud, Service cloud and SFDX
• Experience implementing 1+ customer community and 1+ partner community
• Hands on Experience in Apex, Lightning Web Components, JavaScript, JavaScript based frameworks like React/Angular, and UI Frameworks
• Strong knowledge of Application, data security and finance related compliance standards
• Strong knowledge of microservices, Function as a Service, RESTful API development
• Enterprise scale engineering experience (Industry standard build/test/deploy tools, e.g., Git, Bitbucket, SVN, Stack overflow, Jenkins, Maven, XLR, Jacoco, JMeter, Copado, Circle ci)

• Salesforce Platform App Builder, Salesforce Admin, Salesforce Developer, Sales Cloud consultant certifications are a must
• Able to craft simple, elegant, and comprehensive solutions

Nice to Have Skills:

• Salesforce system architect and application architect certifications
• Big Data, MuleSoft, Heroku and Tableau
• Prior experience implementing and integrating Marketing cloud solutions

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.