Senior. Quality Engineer I

We are on the journey to develop a best in class, modern communications and storage solution for the enterprise, to support the digital first strategy, improve our cost efficiency and ensure better self-service for all our consumers as part of our technology roadmap.  With billions servicing communications being sent and stored annually, we are continuing to invest in innovation, modernization and leading-edge technologies is critically important, especially as we move through our platform and product journey. 

We are looking for a Senior Quality Engineer to deliver world-class software solutions supporting our platform vision. This includes using leading-edge modern technology stack, fostering engineering culture, innovation using new capabilities, designing and building new ways to enhance and expose our capabilities via API’s, cultivating continual improvement in system quality, performance, and robust coding frameworks. Our Quality Engineers understand that “good enough” is never enough. They are experts in automation, testing and quality assurance. They are driven to continuously raise the bar – ensuring that only the highest quality code is released; as that is what our business and our customers depend on.

Translate user needs into system requirements, solution design and acceptance criteria, partnering with product owners, engineers and architects to ensure our solutions meet the business needs in terms of functional, non-functional, performance and resilience expectations. Develop automation test frameworks that drive efficiency, resilience and meaningful test coverage throughout the testing journey with high coding standards and ease maintainability.  Ensure adherence to CI/CD toolsets.

As Senior Quality Engineer, you will also be a leadership for Quality Engineers across the team and provide skilled support and an enthusiastic and enquiring mindset to actively promote learning and continued growth of our teams testing maturity and effectiveness. As Senior Quality Engineer I you will have hands on with the test framework development and maintenance, leading on our most complex testing challenges and provide testing leadership for our strategic outcomes. 

How will you make an impact in this role?

As a technical leader, you will be expected to set the agenda by:

• Providing mentorship to development teams on tools, process, measurement, environment and data
• Reviewing progress and making recommendations for areas of opportunity
• Collaborating and working across teams, and demonstrating ownership
• Driving partnerships with other teams to collaborate on integrated solutions (e.g implementing mocking and contract testing)
• Looking after the health and quality of the code across the platform, including leadership over functional testing and CI/CD tool integration
• Removing blockers, uncovering and following through on challenges you encounter in the work
• Improving the core Quality processes

Minimum Qualifications

• University degree in computer science, computer engineering, or other technical discipline
• Actively develop and maintain automation frameworks in a CI/CD environment
• Execute test cases/scripts, including Systems Integration, Regression, and Performance Testing
• Work with engineers as part of an Agile scrum team to drive improvements in code quality

Preferred Qualifications

At the core of Software Engineering, the candidate must be able to demonstrate some of the following core competencies:

Technical

• You will be responsible for driving quality through automation and accountable for:
  • Building an automation suite testing a multitude of business capabilities
  • Developing and communicating the automation and testing strategy
  • Guiding other QE and Engineers in implementing that strategy
  • Setting the direction of quality assurance for our department
• Experience using testing automation tools/frameworks/patterns such as SoapUI, JMeter, Selenium WebDriver, page object, TestNG
• Good knowledge of API, performance and security testing
• Experience in Test-Driven Development (TDD), unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing. Experience of Behaviour-Driven Development (BDD) would be an advantage.
• Knowledge of automated build / continuous integration platforms, especially Maven and Jenkins (Gradle, ANT, Hudson useful)
• Experience of using the Atlassian product suite (e.g. JIRA, Confluence) or other Agile work item management tools (e.g. Rally)
• Good knowledge of Java & JEE, including Hibernate, Spring, Junit, Selenium, REST, Cucumber, Headless browser testing
• Attention to detail and accuracy are essential
• Kafka - Understating of Kafka’s streaming-processing is an advantage.
• NoSQL - Experience/knowledge with NoSQL databases such as Couchbase is an advantage.
• Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB are an advantage.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.