Senior Quality Engineer

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

Focus:

Responsible for driving quality work through automation including tools, processes, metrics, environments, and data. Delivers and drives automation strategy. Reviews progress and makes recommendations for areas of opportunities/improvements, including automation & tool usage. Responsible for collaboration across teams and demonstration of ownership. Provides strategic mentorship to development teams and lower-level engineers.

Key Responsibilities:

• Leads, drives, and delivers automation and test strategies.
• Drives optimization and innovation by developing and enhancing automation and testing processes.
• Leads strategy around testing tools and methodologies.
• Responsible for all testing activities within the organization’s platform and collaborates with all partners and E2E delivery teams to achieve high quality standards.
• Report quality metrics; identify patterns, gaps/risks, and opportunities from the metrics to drive innovation and improvement.
• Partners and aligns with senior leadership to drive continuous improvements in quality and performance.
• Collaborates with development resources and product/project teams to drive improvements in overall quality, automation, and testing processes and techniques.
• Investigate new open-source technologies which could improve current frameworks and implement where appropriate.
• Fully understands the platform roadmap and quality priorities to proactively envision scalable, resilient high performing solutions; able to identify reusability at platform level and drive the tooling and overall delivery strategy to stay ahead of technology standards.
• Collaborates with business partners to drive optimal process standards.
• Present potential solutions to challenges encountered during testing/automation.
• Establish and maintain efficient and effective CI/CD pipelines, drive the strategy and the governance of automation and testing in a CI/CD environment, ensure development pipeline standards.
• Establishes and improves CI/CD capabilities.
• Identifies and submit new tools for review, promote innovation, and efficiency.
• Highlights any security risk and provide recommendation for remediation.
• Ensures alignment on program test principles, exception testing, which pertains to global functionality keeping test suites lean.
• Understands the limitations of the current solutions, identify potential gaps/risk, and recommends creative solutions.

Minimum Qualifications

• 8+ years of experience in quality engineering and test automation.
• 5+ years of experience in engineering in cloud ecosystems.
• 7+ years of experience using python and/or java, testing APIs, and designing CI/CD pipelines.
• 5+ years developing and deploying automated data quality tests.

Education & Experience:

• Bachelor’s degree in computer science, computer engineering, or equivalent work experience required; advanced degree preferred
• Demonstrated experience in support of modern test strategies
• Proven experience with Agile, Agile at scale (SAFe), other rapid application development methods, and SDLC
• Expertise in solutioning and framework strategy with industry standard functional and performance testing tools, proficient in more than one coding language
• Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB - are a plus

High Performance Behaviors:

• Champion the health and quality of the code across the ecosystem.
• Ensure streamlined CI/CD pipeline.
• Collaborate with leadership across multiple teams to define solution requirements and implementation.
• Demonstrate expertise to help team members overcome problems.
• Solve problems outside of day-to-day responsibilities.
• Add to the success of many teams achieving their goals.
• Develop team’s strategy and prioritize initiatives.
• Assist in retaining and hiring hard-working team members.
• Seek opportunities to adopt innovative technologies.
• Mentor junior colleagues and promotes growth through job shadowing and upskilling.
• Has in depth understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s).
• Deep understanding of infrastructure, technologies, and components.
• Able to assess and interview team members to identify and develop talent.

Salary Range: $90,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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