Senior Manager Software Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure.

• 10 + years of software development experience in a professional environment and/or comparable experience and 2+ years of experience coaching, mentoring and managing technical professionals
• Extensive hands-on experience with the design and development of complex, large scale distributed applications and products that require a deep understanding of architectural patterns, software development best practices, relational and non-relational databases, and automated testing.
• Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred 
• Mandatory skills: Strong hands-on experience in javascript and frontend/full stack technologies primarily react, nodejs, graphQL, page performance optimizations, seo tagging/analytics, and creation of enterprise components library/platforms 
• Familiarity with backend languages e.g. nodejs and cloud technologies
• Experience with CI/CD tools such as GitHub, GitHub Actions, Jenkins, Sonar
• Familiarity with unit testing & integration tools

• Preferred Qualifications

• Experience with logging and observability tools such as DynaTrace, Prometheus, Splunk, and others
• Experience with GitHub CoPilot Experience with Cloud providers such as AWS, GCP, and Azure 
• Experience with Scrum, Kanban, or another Agile application development methodology 
• Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to upper management and architects

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.