Senior Engineering Manager- Golang

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex’s Global Loyalty and Benefits organization and let's lead the way together.

Global Loyalty and Benefits

Global Loyalty and Benefits powers the Membership Reward points, Amex Offers, Insurance, and Card benefits for 112+ million cards in 58+ markets worldwide. We create loyalty & benefit experiences for our customers with a team of software, product, engineering, and delivery talent using agile practices to build highly available, nimble, extensible and modern applications. This Position is for Global Loyalty and Benefits Engineering Department.

 About the job

We’re looking for versatile engineers who bring fresh ideas, display leadership qualities and be enthusiastic to take on new engineering problems, they will be working on the modern platform built using event driven architecture with best-in-class technologies (Golang, Docker, Kafka, Postgres etc.,). which is highly scalable and capable of supporting up to 10K TPS. You will be building multiple Reward/Benefit customer experience journeys, you will lead software development team of 8+ engineers in Global Loyalty platform

 Key Responsibilities:

•  Hands-on engineer with expertise in developing complex, large scale enterprise applications
• Responsible for technical aspects of software engineering for assigned applications including design, developing prototypes, and coding assignments
• Partners with customers and other internal teams and technical product managers to deliver improvements to the platform
• Establish and accepts responsibility for engineering practices across teams for example the code review, build and release process and the effectiveness of the retrospective
• Empower teams to automate demand driven scalable application deployments in test or production environments
• Apply specialized knowledge of industry standards or practices to assigned initiatives to identify complex and or broad problems and issues and formulate recommendations
• Collaborates with leadership across teams to define solutions, technical implementation to drive software maturity and practices
• People Leader to software engineering team
• Drives the team’s technical improvements and roadmap
• Takes accountability for the technical maturity of the team
• Mentor and guide team members to success; identify strengths and areas for growth in direct reports and guides them to grow in their careers while being more productive on the team
•  Nurture an environment of continuous engineering improvement through mentoring, feedback, and metrics
• Working with Engineering Director to hire top talent for the team

Minimum Qualifications:

• Bachelor's degree in computer science, computer science engineering, or related experience required; advanced degree preferred
• 5+ years of experience with software development in a professional environment with Golang or other similar languages
• 2+ years leadership experience in a complex technical environment and/or comparable experience
• Successful design, creation and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environment
• Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
• Ability to set priorities and multi-task in a fast-paced environment
• Hands on experience with automation testing and documentation (i.e. automated, functional, and performance)
• Ability to learn and adapt in a rapidly changing environment.
• Adaptable to changes in product requirements, organizational structures and business conditions 
• Engaged with the broader technology community (e.g. open source, public speaking, technical forums)
• Experience leading multiple scrum teams
• Experience in continuous integration (CI), continuous deployment (CD) and continuous testing (CT), including tools such as Jenkins, Rally and/or JIRA and version control such as GIT or SVN 

Preferred Qualifications:

• Introduces new engineering techniques and solutions
• Experience writing code with Go
• Familiar with Agile or other rapid application development methods 

• Experience working on migration from legacy to modern tech stack 
• Experience working with peers and partners to drive software solutions that align to strategic roadmaps, prioritized initiatives and strategic technology directions, and contributes to engineering best practices across the company
• Experience with Coach, guide and promote the creation of high quality, clearly documented, and compliant software across engineering teams
• Collaborate within and across business units to design solutions and prioritize, plan, and execute the development schedule

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.