Senior Engineering Manager

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview of Role:

• This position needs deep understanding of software development practices, architecture, Quality Engineering and SAFe/Scrum model of SDLC, partnering with various engineering, product management and support teams.
• The responsibility includes owning scrum deliveries, driving agile software development pracrtices for predictable, smooth and timely deliveries without compromising the quality of deliverables.
• Need to promote and sustain top-notch Development and Quality Engineering practices including, measured quality deliveries, Test automation (functional and non-functional tests), Performance Engineering, CICD, etc.) to help fast paced deliveries without compromising on quality.
• Interacts with technology staff including development teams, Operations, Devops Engineers, Product management, and Program management to identify scope and deliver services.
• Ensure that staff has skills and behaviours to perform tasks fully through effective communication of goals, objectives, performance and as necessary improvement plans.
• Recommend annual budgetary needs and ensure appropriate expenditures within the approved budget.
  Understand end-customer needs and associated value chain to drive processes and practices to ensure flawless customer experience.
• Foster strategic thinking and continuous learning to help American Express continue to lead as a technology company providing differentiating high-quality products and services to enable global commerce.

Key Questions:

• Do you have a good experience in software architecture and development with a passion for testing driven development
• Are you an experienced leader who is passionate about innovative technology?
• Do you have a motivation to drive quality automation, strong unit test practices, and self-service culture as a part of software delivery practices?

• Can you lead Multi Year projects from ideation to implementation.

• Experience in designing and building Scalable Platforms/Frameworks.

• Can you scale your communication at all levels starting from engineers to program managers to executives?

Minimum Qualification : 

• 10+ yrs of overall IT experience with Bachelor/Master’s Degree in Computer Science or equivalent work experience with exposure to management theories and concepts.
• Experience preparing and delivering executive level presentations to business and technology audiences.
• Experience mentoring and developing colleagues in a high performance culture.
• Demonstrated success in leading a small to large-scale software development, testing, and performance across multiple groups.
• Sound knowledge and hands on working experience in Big data concepts (including but not limited to Hive, Spark), SQL and No SQL databases including REST/Soap APIs, SoA, GCP related (airflow,Dataflow, Bigquery, BigTable), Continuous Delivery concepts, and exposure to tools such as Jenkins, Nexus, Maven, GIT,
• Java/Python experience is must.
• System design
• Expertise in agile life-cycle management tools (JIRA/Rally), software testing standards, methods and conventions.
• Experience with performance engineering and profiling (e.g. Java JVM, Databases) and tools such as JMeter. Exposure to Application performance monitoring tools such as Dynatrace and Splunk desirable.
• Exposure to testing applications and services hosted on public/hybrid/private cloud, one app, one data is desirable.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.