Senior Engineering Manager - Agile - Scrum - eApply and PX

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

E-Apply is an online acquisition channel of Amex for card products such as charge cards, credit cards & partner cards in US markets. E-Apply helps prospect card members to register their new cards to a line with Amex business objective of acquiring more customers online for US Markets

Job Description

Software Engineering:
• Hands-on engineer with expertise in developing complex, large scale enterprise applications
• Responsible for technical aspects of software engineering for assigned applications including design, developing prototypes, and coding assignments
• Partners with customers and other internal teams and technical product managers to deliver improvements to the platform
• Establish and accepts responsibility for engineering practices across teams for example the code review, build and release process and the effectiveness of the retrospective
• Empower teams to automate demand driven scalable application deployments in test or production environments
• Apply specialized knowledge of industry standards or practices to assigned initiatives in order to identify complex and or broad problems and issues and formulate recommendations
• Collaborates with leadership across teams to define solutions, technical implementation to drive software maturity and practices

Leadership:
• People Leader to individual scrum team, including B30 colleagues and contractors, dotted line leadership to B35 colleagues in scrum team(s)
• Promote, empower, and practice servant-leadership
• Drives the team’s technical improvements and roadmap
• Takes accountability for the technical maturity of the team
• Mentor and guide team members to success; identify strengths and areas for growth in direct reports and guides them to grow in their careers while being more productive on the team
• Nurture an environment of continuous engineering improvement through mentoring, feedback, and metrics
• Working with Engineering Director to hire top talent for the team

Please note, Salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.

This req is approved for cross-BU applicants.

Qualifications:

Most successful candidates will currently be in a B35 Software Engineer 1 role or equivalent
• Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred
• 5+ years of active engineering
• 2+ years leadership experience in a complex technical environment and/or comparable experience
• Successful design, creation and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environment
• Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
• Ability to set priorities and multi-task in a fast-paced environment.
• Hands on experience with automation testing and documentation (i.e. automated, functional, and performance)
• Ability to learn and adapt in a rapidly changing environment.
• Adaptable to changes in product requirements, organizational structures and business conditions
• Engaged with the open source community, demonstrated public speaking, etc

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.