Senior Engineering Manager

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together. 

How will you make an impact in this role?

As part of our diverse tech team, you will design, develop, and manage activities for a product or group of products from product definition and planning through production, release, and end of life. Partner with stakeholder teams on enhancing/refining product strategies and roadmaps. Serves as the central resource with design, process, development, test, quality, and marketing, throughout all stages of a product’s lifecycle. Manages the features backlog by identifying and prioritizing features and capabilities through direct input with customers, analysts, developers and architects and knowledge of the domain. Facilitates resolution of risks, issues and changes related to the product development lifecycle. Involvement includes modifications, upgrades and maintenance of the product or product line.

American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

Key Responsibilities

• Acts as a point of contact for internal inquiries. Collaborates with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements.
• Builds, updates, and improves policies and procedures of products; provides education on these policies and procedures.
• Owns the creation of a product backlog for a specific product and ensures alignment with the product roadmap. 
• Partners closely with analytics team to understand impact of core critical metrics.
• Identifies technical problems and facilitates resolution of complex risks, issues, and changes tied to product management initiatives and processes.
• Manages and coordinates updates on risks, issues, and changes to ensure alignment with adjacent groups.
• Conducts research to understand driven and internal positioning. Based on research and analyses, develops ideas for product development, improvements, and/or expansions. 
• Shares insights with internal teams for review. Researches the demands, risks, and regulatory environment of the applicable markets to develop products. Crafts materials for senior management, presentations and product governance meetings including boards.
• Owning key stakeholder relationships across marketing and program management.
• Partners with Product team to identify the case for new products or modifications to existing products due to business needs.
• Researches, develops, and delivers analysis for presentations and reports to be delivered internally regarding product dev improvements.
• Demonstrates knowledge of assigned products, the marketplace, industry, and client needs. Research regulatory developments and analyzes potential implications to existing Products.
• Conducts financial modeling for current and new products being evaluated.
• Participates in presentation of analyses and collaborates with leadership across multiple teams to define solution requirements and technical implementation Engineering & Architecture

Key Skill Set

• Agile Methodologies
• Communication Management
• Feature Prioritization
• Market Analysis
• Product Development
• Product Road mapping
• Product Strategy
• Requirements Management
• Structured Problem Solving

Minimum Qualifications

• 9+ years of software development experience in a professional environment and/or comparable experience such as:
• Hands-on experience with Java/J2EE, Spring Boot, SQL, Hibernate - Microservices, Git Hub, Postman
• Hands-on experience with any BPM frameworks such as Pega, Camunda, JBPM etc
• Hands-on expertise with application design, software development and automated testing
• Demonstrated experience in Agile development, application design, software development, and testing
• Thorough understanding of XML,SOAP, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming
  
• RESTful API development
• Experience with continuous integration/deployment (Jenkins, Maven, SOAPUI, JMeter, OpenShift, Public Cloud(AWS/GCP/Azure), Docker).
• Ability to effectively communicate to internal and external business partners on architecture and solution design
• Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree
• Added advantage with HTML, CSS, AJAX, JavaScript Frameworks React and NodeJS, .NET, SQL, Python, React, ML, OCR.
• Knowledge on SQL/No-SQL database, Hive
• Has deep understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.