American Express

Senior Engineer I – Java, SQL, NLP

Remote Gurgaon, India
Deep Learning Redis Machine Learning Java Python PyTorch Elasticsearch

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Job Summary: 

At Digital Workplace, we are in pursuit of a Senior Engineer I to augment our Enterprise Search platform. This pivotal role entails spearheading innovation in full-stack machine learning engineering, with a keen focus on leveraging technologies such as Java, Python, Pytorch, GenAI, and Elasticsearch. 


Core Responsibilities: 

  • Spearhead the development, testing, deployment, and maintenance of scalable full-stack machine learning applications, emphasizing Enterprise Search. 
  • Employ advanced deep learning frameworks, including PyTorch, in conjunction with MLOps methodologies to forge state-of-the-art solutions. 
  • Lead the architecture and implementation of intricate data structures and their related components, notably knowledge graphs. 
  • Architect, program, evaluate, and document application components throughout the entire software stack. 
  • Conduct code reviews, oversee software builds, and uphold exemplary development practices. 
  • Analyze and enhance system performance and reliability, instituting quality improvements via thorough root cause analysis. 
  • Guide teams in automating and refining deployments, based on predictive demand analyses, while ensuring compliance with security and regulatory frameworks. 
  • Foster technological advancement within teams, demonstrating a distinguished track record of innovation. 


Qualifications and Experience: 

  • A minimum of 9+ years in software development, with proven proficiency in Java, Python, Redis, Elasticsearch, and full-stack development. 
  • Proficiency in machine learning, especially with PyTorch, and a good understanding of MLOps principles. 
  • Expertise in crafting context-sensitive applications employing knowledge graphs. 
  • Demonstrated leadership in managing engineering teams and a history of effective team guidance. 
  • Practical experience with distributed systems, algorithms, relational databases, and system architecture. 
  • An advanced degree in computer science, engineering, or a related discipline is preferred, emphasizing machine learning or AI. 
  • A track record of engaging with emerging technologies and adapting to new technological advancements. 


Desired Attributes: 

  • Knowledge of graph database 
  • Knowledge of generative AI technologies and their integration into enterprise search and conversational AI platforms. 
  • Exceptional leadership capabilities, analytical acumen, and decision-making prowess. 
  • Experience in mentoring and coaching engineers. 
  • A deep insight into industry movements and the capacity to steer organizational transformation. 


Personal Qualities: 

  • A high achiever, adaptable, and collaborative with robust servant leadership qualities and persistence. 
  • Exhibits creativity, bravery, and a mindset geared towards continual improvement. 
  • Capable of building high-performing teams while maintaining an executive presence and effective relationship management. 


Impact and Scope: 

  • Responsible for ensuring the excellence, dependability, and availability of software solutions. 
  • Leads team strategies, assumes responsibility for team achievements, and delivers superior products that address customer requirements. 



  • Engage in groundbreaking and innovative projects within a cooperative atmosphere. 
  • An opportunity to significantly impact our digital transformation endeavors. 
  • A challenging role that encourages personal and professional growth. 

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express
American Express
Debit Cards Finance Financial Services Payments Travel

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