Salesforce Staff Architect

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

At American Express the Enterprise Salesforce team was created in 2015 as part of the company’s Framework for Winning. Our teams create solutions on the Salesforce platform by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for 20K + Sales, CRM, and Marketers across the Enterprise.

 We are looking for a Director level Staff Architect to lead a small team of high performing engineers /solution architects in support of our CoE.  This role liaises with Delivery teams, stakeholders, and Enterprise Architects to establish standards, enforce best practice, and implement our architectural strategies for Salesforce adoption across the company

 You are energetic, accountable, proactive, and build strong and productive relationships in matrixed environments.  Comfortable with ambiguity, you ask the tough questions, debate at the table, dissent where necessary, and commit where there's consensus.

Key Responsibilities:

•      25% of time spent on Hands-on technical projects; Apply analysis based on research and introspection to recommend solutions
• Design and handle solutions that provide frameworks, interfaces, and services that can be extended and reused across the portfolio
• Ensure architecture is consistent with enterprise architecture standards, guidelines and principles
• Work with engineering teams to ensure that implementations are aligned with the Technical Platform’s Blueprint specifications
• Contribute to technology direction, develop architecture and influence implementation to gain measurable business improvements
• Frequently collaborate with other functional teams' leadership and engineers to align and use solutions
• Apply specialized knowledge of industry standards or practices to assigned initiatives
• Identify complex and or broad problems and issues and formulate recommendations
• Interact with business partners to better understand their objectives and help them understand the technical landscape
• Extend business product innovation through the introduction, adoption and implementation of technology

Education: 

• Bachelor’s degree in related field or equivalent years of experience. Preferred degree in Computer Science or Mathematics. 

Experience: 

• 10+ years of experience in software engineering and data related services. 
• 8+ years hands-on experience working with Salesforce.
• Demonstrated expertise managing complex integration solutions, such as, APIs, and Data integration layers (Batch & Real-Time) 
• Experience managing design, implementation and architecture governance within a large corporate environment.
• Visionary leader with recent experience transforming engineering practices and culture.
• Proven experience coaching, mentoring, and growing engineering talent.

Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.