American Express

Manager - US Consumer Investment Optimization- Finance

New York, NY US
USD 80k - 155k
SQL
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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

As part of the broader US Consumer Finance team, the US Consumer Investment Optimization team provides decision support to the Marketing team through evaluation and prioritization of prospect, customer and digital investments. This team works closely across US Consumer Finance, Marketing, and Investment Management Services to develop and access the impact of key marketing strategies of the Business Unit’s largest investment pool.

How will you make an impact in this role?

This Manager position will primarily focus on monthly decision support and planning for US investments. The manager will drive the monthly reporting and forecasting process, and analyze investment data in order to make funding recommendations for the US. The manager will be heavily involved in planning processes, executive reviews, and key business partner support. In addition to supporting the IO function, there will be a significant focus on driving innovation in measuring investment returns and enhancing investment reporting capability. This is an excellent opportunity for an individual to gain deep knowledge of the US Consumer Services business model and the card member acquisition process.

Strong attention to detail, ability to collaborate effectively, analytical bend of mind and clear communication skills will be key for success in this role.

Responsibilities include:

  • Collaborate with Marketing and Finance on investment management ranging from campaign management/ funding and related partner negotiations to monthly/ quarterly budget allocations and managing the P&L risks and opportunities.
    Collaborate with Investment Management Services to analyze and communicate monthly performance review, reporting and analytics.
  • Liaise and collaborate with Global IO team to understand overall P&L impacts as well as help support official planning/forecasting processes.
  • Provide insight into investments optimization and decisioning, including driving investment efficiencies.
  • Analyze the impact of different prospect/customer segment initiatives and acquisition/customer marketing programs.
  • Partner with the business on recommended changes to optimize financial returns.
  • Manage complex processes and ambiguous situations collaborating with multiple teams

Minimum Qualifications:

  • Solid understanding of financial statements, and valuation skills (DCF, ROI, etc.); any card economics knowledge a plus.
  • 4+ years of experience in Investment Optimization, or related field
  • Exceptional analytical skills and ease with complex data sets, including advanced Excel and programming knowledge a plus (SQL preferred).
  • Demonstrated excellent strategic thought leadership skills, as well as strong financial and analytical skills.
  • Ability to create and maintain financial and economic models.
  • MBA or similar professional degree required.

Preferred Qualifications

  • Self-starter, strong organization skills.
  • Highly motivated individual with desire to work on ambiguous projects and the ability to break down complex ideas into understandable and actionable messages.
  • Ability to build relationships with business partners, and influence decisions with sound logic and analytics.
  • Clear communication skills – verbal, written and through presentations.
  • Ability to break down complex ideas into understandable and actionable messages.
  • Effectively manages multiple priorities and tight deadlines.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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