Manager - Purchasing

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About Global Supply Management

Global Supply Management (GSM) is responsible for helping AMEX maximize the purchasing power of over $7B of third party spend. We provide strategic consultation to the business and provide end to end procurement services. We maximize the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM together with our business partners manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves and revenue generation relating to  working with GCP and GMS to increase billings and merchant coverage and ensuring an optimal user experience for AMEX employees and suppliers.

Position Summary:

Within the Source to Contract team the Sourcing Manager will develop and execute the most effective negotiation plans for agreements of varying complexity in alignment with the GSM Category Management team and other SMEs and stakeholders, delivering maximum value to the business through the contracting process. The role is expected to discover, understand and apply best in class contracting process insights and experience in the pursuit of driving supply opportunities at competitive cost and high quality. The role is responsible for building and maintaining stakeholder relationships with the business, across peer groups, contract stakeholders including General Counsel, Third Party Lifecycle Management, Tax, Compliance, Insurance, in multiple markets, act as the point of escalation for third party contract negotiations and strategies.

Key Responsibilities:

• Develop and maintain business trusted advisor relationships to implement category strategy (e.g., influence requirements, shape demand, advise business how to capture the most value from supplier relations); with a customer first mindset and strategy.
• Lead the sourcing process (RFI, RFP, RFQ) in alignment with the category strategy.
• Develop and implement sourcing strategy, negotiate with suppliers and partner with contract managers on contract strategy and execution.
• Identify opportunities and strategic solutions across multiple business teams to enable the business while benefiting the enterprise.
• Develop commercial deal framework and key business terms sheet and partner with Contract Strategy & Execution team on end-to end negotiation plan and contract execution.
• Enable strategic supplier relationship management through partnering with the Category Management team on short, mid and long term deliverables.
• Where required on key strategic projects:
• Provide clear and regular status updates to business partners and Category Managers.
• Develop negotiation strategies with business and the category teams including plan (e.g., wants, must-haves, trade-offs), timeline, roles and scripts
• Development of strategy on best practices around supplier and services based on both internal conditions and plans as well as industry trends.  This includes but is not limited to price, scope, performance and right sourcing.
• Manage end to end plan from requirements through contract execution.
• Manage overall relationship with customer and suppliers during and after sourcing exercise; significant involvement around strategic and critical suppliers.
• Leverage industry and internal data collection to feed into strategy and benchmark analysis.
• Leverage industry research to determine solution and price competitiveness as well as supplier capability.
• Develop and own end-to-end negotiation plans; execute negotiation process of varying complexity, driving commercial and legal terms and conditions and value opportunities – in partnership with Contract Management team
• Ability to travel 10%

Qualifications:

• B.S. / B. A.
• Minimum of 8 years of relevant business experience
• Procurement/sourcing process knowledge; Experience negotiating with the following types of suppliers a plus: technology related commodities including Hardware, Software, Hosting, Telecom and IT Labor
• Passion for using analytics to develop insights and recommendations, solve business challenges, improve the customer experience, and drive bottom line results
• Experience leading and participating on cross-functional and/or global teams
• Outstanding relationship management skills able to become a true business partner and a trusted advisor
• Executive presence and ability to work with colleagues and suppliers at all levels
• Excellent people skills, including relationship management, communication, negotiation, influencing, planning, presentation and motivation
• Collaborative and team mindset
• Ability to manage day-to-day business priorities along with long-term strategic deliverables
• Positive attitude, flexibility, and ability to deal with ambiguity and rapid change

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.