Manager - Project Management

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Card Issuance team manages service partners that provide card manufacturing, issuance and project support for all proprietary American Express cards globally. This role concentrates on inventory management within the Strategy, Inventory, & Transformation team.

This role will be responsible for achieving business goals, by leading teams responsible for US, Canada, Mexico, and Argentina inventory (US/LACC).  The role is focuses on inventory, encompassing: management, orders, forecasts, shipments, planning, projects, process improvements, strategies, managing suppliers, and partnering with business & stakeholders.

Job Responsibilities:

• Develop and manage the strategy and roadmap for inventory team.
• Prioritize and resource team to ensure inventory is optimized.
• Identify, assess, develop, drive, & implement new opportunities & improvements.
• Lead & support projects impacting or involving inventory in role of Project Manager.
• Leverage team of analysts to support projects and lead efforts.
• Ensure ongoing optimization of inventory levels to prevent stock outs, prevent destruction, and ensure cards & materials are available when & where they are needed on time.
• Lead relationship & ongoing discussions with several key suppliers: status updates, new developments, order tracking, issue resolution, and more.
• Partner with multiple organizations including Finance, Operations, Capabilities, Technologies, Compliance, Brand, Marketing, 3rd party vendors, and others to drive results.
• Mentor, coach, and develop team members.
• Ability to travel domestically & internationally for projects and business needs.

Minimum Qualifications:

• Strong strategic and thought leadership skills.
• Strong project management experience and skills.
• Results driven with the ability to effectively manage projects & initiatives to completion.
• Demonstrated ability to manage a process(es) effectively while meeting goals.
• Demonstrated ability to drive efforts with diverse customer groups & stakeholders.
• Adept at problem solving and quantitative analysis using superior analytical skills.
• Strong ability to translate data, information, & analytics into impactful insights & actionable outcomes.
• Adept at developing recommendations/proposals to solve tactical & strategic problems.
• Demonstrated ability to develop & implement robust plans, across short-term and long-term.
• Strong interpersonal skills with the ability to work independently or in teams.
• Ability to communicate with senior leadership in a clear, consistent manner.
• Strong demonstrated ability to build relationships and collaborate.
• Ability to focus on strategic objectives and initiatives while managing everyday business needs.
• Strong sense of personal accountability and demonstrated self-starter.
• Experience and knowledge with common software (e.g. Excel) or inventory tools.

Preferred Qualifications: 

• Bachelors or Master’s degree in Supply Chain, Business, Engineering, or equivalent preferred
• 3+ years of proven experience preferred.
• People Leadership experience preferred.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.