Infrastructure Engineer II - WAN and LAN Networks

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

WAN Engineer Job Description:

• Meet with customers and carriers for technical requirement and design reviews
• Partner with carriers to plan and execute changes for new, migrated, or decommissioned connectivity on Global Carrier-Managed MPLS WAN
• Perform changes on Global SD-WAN network
• Perform changes on core network infrastructure
• Perform changes on IPSec Internet VPN platforms
• Perform code upgrades and hardware asset refreshes on Network Infrastructure
• Potential for performing changes on Load Balancers
• Potential to assist on global network design projects

Minimum Qualifications:

• 3+ years of experience deploying and supporting medium-to-large scale WAN and LAN networks.
• Bachelor's Degree in Computer Science, Computer Science Engineering, or significant experience
• Strong experience and knowledge of Cisco routing and switching platforms. Experience with Arista is a plus.
• Strong knowledge of IP and associated protocols such as TCP, UDP, and ICMP. 
• Working knowledge of BGP and OSPF routing protocols.
• Working knowledge of switching technologies and platform features, such as Spanning Tree, Port Channels, VPC/MLAGs.
• General understanding of Security and Encryption concepts such as firewalls, IPSEC/SSL VPNs, and certificates.
• High-level or working knowledge of SD-WAN technology.
• Strong analytical skills and proven ability in resolving availability issues.
• Good documentation skills
• Knowledge of languages and tools such as Python and Ansible are a plus.
• Experience with F5 load balancers helpful.
• Experience with Riverbed WAN Accelerators helpful.
• Certifications: CCIE preferred, CCNP/equivalent is must

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.