Infrastructure Engineer I

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Role:

This is a technical role responsible for the installation, maintenance, monitoring, automating and configuration of primarily Red Hat Linux and Microsoft Windows Servers supporting critical application infrastructure across multiple data centers.
Candidates should be having 9+ years’ experience in infrastructure domain managing server operating systems, virtualization, containers, and various automations around that.

Qualifications:

• Experience managing virtual and physical servers in larger environment
• In-depth knowledge of the Linux Operating System, RHEL 7/8 preferred
• Has experience working in large Linux environments with formal change management procedures
• Excellent troubleshooting skills to resolve complex technical issues across a distributed environment
• Expertise in monitoring and responding to server performance degradation and issues
• Ability to perform system administration tasks including but not limited to: software installs/configurations, troubleshooting complex issues, bringing new solutions etc.
• Exposure to automating routine activities using tools like ansible, shell scripting, python etc.
• Demonstrates initiative and teamwork to achieve the goals of the greater organization
• Good knowledge of public cloud like AWS, GCP or Azure
• Working knowledge of container-based platform like OpenShift/Kubernetes
• Basic understanding of network like Subnets, DNS, TCP/UDP, tcpdump, firewalls etc.
• Good Hands on automating various infrastructure tasks using shell, ansible, puppet tasks etc.
• Good Hands on knowledge on configuration management like Puppet, Ansible etc.
• Working knowledge on various monitoring tools like Icinga, Prometheus, Grafana and related development tools.
• Excellent written and verbal communication skills

Duties:

• Perform server administration tasks to ensure that systems are operating as expected
• Work with application teams to configure or troubleshoot the systems
• Continually monitor the systems and resolve priority incidents to restore service
• Bringing new innovative solutions on table based on problem statements
• Routinely scan the systems to ensure compliance with enterprise standards and best practices
• Modify configurations and systems to harden security or remediate vulnerabilities
• Assist in automating activities requiring pulling information or pushing changes across set of boxes
• Provide recommendations to reduce overhead/cost and process improvements
• Managing physical Linux Servers running clusters, SAN based storage, hardware replacements etc.
• Troubleshooting Linux Servers running Kubernetes managed workload
• Developing and managing microservices in various platforms like Python.
• Managing monitoring tools like Icinga, Prometheus and other leading tools.
• Developing playbooks in Ansible, Puppet tasks and plans.

Technology:  

• Red Hat Enterprise Linux 7/8
• VMware vSphere
• Ansible
• Puppet
• Python/Bash Scripting
• OpenShift/Kubernetes
• Jenkins
• Prometheus 

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.