Engineering Director - Linux, Hadoop Ezmeral stack, Spark, Hive, Scripting, GCP

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other at every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

 American Express is in an exciting cloud transformation journey driven by an energetic team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative solutions for cloud operations to support our customers seamlessly across physical, digital, mobile, and social media, join our transformation team!

Do you want to operate and run a highly available, global scale enterprise-wide Big Data Platforms and Capabilities ? Then you should consider this innovative and creative opportunity where you can be a key transformative contributor in Big Data SRE for American Express.

You will lead the operations team and contribute to building processes and tools that allow monitoring, diagnosing, and debugging of the platform services and its hosted applications.  

You will architect, design, and implement improvements in process and tools to improve on-prem and global cloud stability and resilience. You will contribute to scalable, secure, highly available infrastructure on a variety of platforms such as Redhat Linux, Microsoft Windows, Cohesity, VMWare and other related technologies and get exposure to various cutting-edge tools and technologies.

 Technical Skills

·       10+ years of experience in Linux Systems

·       8+ Years of demonstrated experience in Architecture/Engineering of Big Data technologies Hadoop Ezmeral stack, Spark, Hive, Hbase, HDFS,  MapRdB, Cloudera.

·       Demonstrated Experience in Realtime Technologies Elastic Search, Redis, Kafka, Spark streaming..

·       Demonstrated experience in GCP stack (specially BigQuery, BigTable, Dataproc, spanner dB, composer..) is highly preferred

·       Demonstrated experience in automation/scripting (Java, Python, shell, springboot applications)is highly preferred

·        Demonstrated Experience in leading highly technical engineering teams who manage 1000s of Physical servers.

·       Demonstrated ability to learn new technologies in ever changing Big data/GCP landscape.

·        Strong troubleshooting, performance optimization and problem solving skills

·       Knowledge of configuration/observability tools  management tools like Puppet, icinga/Splunk.

 

Non-Technical Skills: 

·       Familiar with agile, ITIL other rapid application development stack

·       Ability to effectively interpret technical and business objectives and to articulate solutions

·       Ability to think abstractly and problem management

·       Ability to enable business capabilities through innovation and analysis.

·       Looks proactively beyond the obvious for continuous improvement opportunities

·       Demonstrated willingness to learn new technologies, and takes pride in how fast they develop working software

·       Driving decisions collaboratively, resolving conflicts and ensuring follow through

·       Have driven support for ongoing application availability.

·       Participates in cloud scale, architecture, design, and maintenance

·       Hire and retain talent. Build, manage and lead a team of highly talented engineers

·       Keen focus towards delivering a great developer experience (DX)

·       Develops deep understanding of tie-ins with other systems and platforms

·       Identifies and share opportunities to adopt innovative technologies , in line with Industry

·       Works closely with infrastructure, product, engineering, and solutions on feature sets that impact multiple platforms and products

·       Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices

·       Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s)

·       Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems 

Educational Qualifications:

·       Bachelor's in CS or related field. Master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.