Engineering Director - Integrated Risk Management

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and varied community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and significant to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, aspiring to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let's lead the way together.

We are looking for a multidimensional and experienced Application Development leader in the Global Risk & Compliance Technology (GRCT) organization. The GRCT team crafts, develops, and supports critical components and platforms for new products being launched to support the next generation of customers across market segments. We need a hands-on leader then join us and you could be a key member of this future, as we build software to support and improve our industry-leading credit and fraud risk practices and deliver on our platform vision. The leader holds responsibility for maintenance of existing platforms, including application updates and deployment of new capabilities. You will lead the workload and priority of the Engineering teams as well as relationships with product owners, business teams, and third-party product vendors.

AMEX is embarking on a transformational journey to modernize their core risk management ecosystem. Managing Risk today requires an integrated, unified, enterprise effort with a system that allows you to quickly understand how any level of the organization is performing against risk.  A common data taxonomy underpins a core framework for risk assessment and issue management. As the company realigns our IRM business architecture based on industry standards, best practices, regulatory expectations, and problems, the IRM program we will be establishing and completing a Point of Arrival target state IRM solution & framework.

Lead development and delivery of exiting and new platforms in the Integrated Risk Management (IRM) space, prioritize the reuse of Enterprise frameworks in new and unique ways, and engage in product evaluations in build vs buy decisions. American Express is known for customer service; the goal of the new platforms is providing the same world-class user experience for our internal colleague customers that we provide to our external customers every day!

You will be crafting and building dedicated, scalable solutions that meet the needs of our customers. You will architect, develop, and test scalable data platform components. You will collaborate with a variety of teams and individuals, including product owners and Business logic managers to understand their needs and come up with innovative solutions. You’ll work with hardworking Application Developers and collaborate with product managers and solution architects to help define new products and features.

Key Responsibilities:

• Technology Leadership: Lead a team of dedicated engineers to design, develop, and maintain IRM platforms. Provide guidance, mentorship, and strategic direction to ensure delivery of scalable, reliable, and performant solutions.
• Platform Development and Optimization: Drive the optimization of IRM platforms within established budgets for application delivery and platform health. Implement standard processes for performance, security, and scalability in compliance with industry regulations and frameworks. Identify areas for improvement and drive continuous enhancement of system performance.
• Collaboration and Integration: Work closely across teams, including product management to integrate IRM platforms with Enterprise systems, APIs, and data sources, handle shifting priorities and act as key contact for issue resolution.
• Team Development and Management: Cultivate an innovative team spirit, excellence, and continuous learning within the engineering team. Provide leadership in talent acquisition, skill development, and performance management to build a successful engineering organization.

Qualifications:

• Bachelors degree or higher in Computer Science/Engineering and 12+ years of experience in related fields
• Shown expertise in building and optimizing large-scale, data-intensive platforms and orchestrating migrations from legacy platforms
• People leadership experience. An ability to evaluate team structures and optimize them against delivery goals and objectives

Preferred Skills:

• Experience with Risk Controls Self Assessment (RCSA), Operational Risk Management and Enterprise Risk Management
• GRC/IRM/RCSA  platforms and tools (Archer, ServiceNow, AuditBoard, MetricStream, etc) and experience in their integration with custom engineering solutions
• Experience with Big Data Platforms including Google's GCP big data platform 
• Experience in services-based architecture and applications
• Experience in driving engineering excellence in the areas of coding standards, code reviews, testing practices, CI/CD pipelines and adoption of DevOps standard processes
• Operating teams within set budgets
• Understanding of regulatory challenges related to IRM and their impact on technology platforms

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.