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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
American Express is seeking to hire an enthusiastic, driven, forward-thinking, leader who will lead a talented team of engineers to drive network load balancing programs such as, large scale deployments, availability initiatives, and platform compliance responsibilities.
Minimum Qualifications
- Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with network engineers and architects to execute product roadmaps.
- Manage and lead a team of engineers, obtaining necessary resources, acting as an escalation point and removing impediments to achieve goals and objectives.
- Interact with vendors on new product offerings, lifecycle and problem resolutions.
- Balance economic and technical aspects of the network lifecycle to drive optimal purchasing behaviors.
- Provide timely support for multiple strategic initiatives across the organization.
- Lead a culture of innovation and experimentation to fulfill customer load balancing requirements.
- Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics.
- Identify and implement strategies to attract and maintain a highly skilled and engagement workforce.
Preferred Qualifications
- Significant experience in Data Networking, and Load Balancing Implementations such as F5, Avi, and NGINX
- Proven relevant experience with the network lifecycle, cost control, hardware provisioning, decommission and contractual management activities
- At least two years of demonstrated leadership over a team of project managers and engineers
- Lead operational delivery to ensure that the network activities are performed in a timely manner, within standards, and in such a manner that the customer's expectations are met while long term availability and costs are balanced
- Requires dynamic team management skills, such as planning, budgetary control, and/ or people leadership
- Experience with selection process and procurement of new network solutions is a plus
- Ability to evaluate the products available in the market to meet the strategic direction, partnering with suppliers to test products and integrating them into the American Express environment
- Experience in leading and resolving urgent technology issues
- Professional written and verbal communication skills
- Vendor negotiation and relationship management skills
- Possesses the ability to understand impact of trends and regulatory environment and the ability to recognize network opportunities and develop solutions to exploit those opportunities
- Strong commitment to personal excellence
- Possess ability to lead and manage teams within an enterprise organization
- Strong business acumen
- Bachelor's or master's degree in Computer Science, Information Systems, or other work-related experience
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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