Engineer, Java - Customer 360

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As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex. 

The International Card Services and Risk Technology (ICSRT) organization is looking for a hands-on Software Engineer for Customer 360 (C360) Engineering team. The C360 Platform is a critical platform in American Express that provides a holistic view of the customer's relationships with various American Express products and manages customers demographics and provides intelligent insights about customer's contact preferences. This platform is an integral part of all critical user journeys and is at the fore front of all the new initiatives the company is undertaking.

In C360, we build and operate highly available and scalable services using event-driven reactive architecture to provide real time services to power critical use cases across the company. We perform data analysis, work on anomaly detection and create new data insights.

This role of an Engineer will be an integral part of a team that designs and builds large-scale, cloud-native, event-driven reactive applications to create 360-degree view of the customer.

Specifically, you will help:

• Lead build of new micro-services that help manages our rapidly growing data hub.
• Lead build of services to perform real time data processing at scale for relational, analytical queries across multi-dimensional data.
• Lead build of services that generalize stream processing to make it trivial to source, sink and stream process data.
• Improve efficiency, reliability and scalability of our data pipelines.
• Work on cross-functional initiatives and collaborate with Engineers across organizations.
• Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking
• Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.
• Mentor and guide junior team members to success within the team
• Responsible for setting and driving team goals

Are you up for the challenge?

• 5+ years of experience in building large scale distributed applications with object-oriented design using java related stack.
• Holds a masters or bachelor’s degree in computer science, Information Systems, or other related field (or has equivalent work experience).
• Ability to implement scalable, high performing, secure, highly available solutions.
• Proficient in developing solution architecture for business problems and communicating it to large teams.
• Proficient in weighing pros and cons of different solution options and gaining alignment on the preferred option with multiple stakeholders.
• Experience with NoSQL technologies such as Cassandra, Couchbase, etc.
• Experience with web services and API development on enterprise platforms using REST, GraphQL, and gRPC.
• Expertise in Big Data technologies like Hive, Map Reduce, and Spark
• Experience in Event Driven Microservice architecture – Vert.X, Kafka, etc
• Experience with automated release management using Maven, Git, Jenkins.
• Experience with Vert.X and Event driven Architecture is a plus.
• Experience with Postgres is a plus.
• Experience with Docker/Openshift based deployment is a plus.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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