Virtual Desktop Infrastructure (VDI) Systems Engineer - Senior

Location: US-CO-Colorado Springs

Remote Type: On-site

Time Type: Full time

Job Description

Purpose and Impact:

In support of a challenging, critical, and rewarding program that provides integrated voice, video, and data services throughout the Information Technology lifecycle, Amentum is seeking a Senior VDI Systems Engineer to join our dynamic team of IT professionals dedicated to fostering a positive and collaborative work environment. You must be a critical thinker, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes.

Work Schedule: 5 Days (Mon – Fri); 8 hrs/Day; 40 hrs/wkly

Essential Responsibilities:

The duties and responsibilities of the VDI Systems Engineer include, but are not limited to the following:

• Architecting and deploying Citrix infrastructure, including Virtual Apps and Desktops (on-prem or Cloud) and NetScaler/ADC for secure remote access.
• Monitor system health, performing software upgrades/patches, and troubleshooting, specifically in Windows Server and Active Directory environments.
• Utilize Provisioning Services (PVS) or Machine Creation Services (MCS) to manage and deploy virtual desktop images.
• Manage SSL certificates, configuring Citrix policies, and implementing multi-factor authentication (MFA).
• Use tools like Citrix Director/Monitor to analyze and tune session performance.
• Analyze system logs to identify the root causes of performance issues and implement appropriate solutions to address them
• Create and update technical documentation, standardizing procedures, and training Tier 2 System Administrators.
• Maintain compliance with security standards and best practices by adhering to established guidelines and implementing appropriate measures
• Conduct testing and validation of backup and disaster recovery procedures to confirm their effectiveness and readiness for potential incidents
• Assess future infrastructure requirements and make necessary capacity adjustments to accommodate organizational growth and evolving demands
• Collaborate with application teams to integrate their applications into the virtualized environment, ensuring seamless compatibility and functionality
• Offer technical support to users and IT teams on Citrix technologies, addressing questions, resolving issues, and assisting with system operations
• Keep up to date with the latest features and functionalities of Citrix technologies to leverage new advancements and improve system performance

Minimum Requirements (Knowledge, Skills, and Abilities):

• Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI 
• Must have several years of experience with Virtual Apps and Desktops, Citrix Cloud, NetScaler (ADC), and PVS/MCS.
• Must have experience with Citrix Virtual Desktop Infrastructure and Dell Wyse thin clients (or similar hardware).
• Experience with Microsoft Windows Server 2019, Microsoft Windows Server 2025, VMware ESXi, Active Directory, SAN, SQL 2012/16, VCP 7.X.
• Knowledge of network protocols and configuration.
• Strong scripting and automation skills (e.g., PowerShell, Python).
• Experience with data protection and disaster recovery solutions.
• Proven experience in recommending solutions that improve customer satisfaction and/or the mission of the customer.
• Ability to work well in a team and effectively communicate technical information 
• Must be able to work a 40-hour work week, normally Monday through Friday 
• Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed 
• Ability to travel (5-10%) primarily within 75 miles 
• Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project and Visio 
• Exceptional attention to detail; excellent verbal and written communication skills; strong critical thinking, organizational, time-management, and problem-solving skills 
• Ability to work both independently and as part of a team in a dynamic environment 

Clearance Required:

• Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI

Minimum Education:

• High School Diploma

Minimum Years of Experience:

• 8 years of relevant experience

Required Certifications:

• Must possess, or be able to obtain a VMware Certified Professional (VCP), a Nutanix Certified Professional (NCP-MCI), and one of the following 8140 IAT Level II or III baseline certifications before a start date:
• Level II certifications include – CCNA Security, GISCP, GSEC, Security+ CE, SSCP
• Level III certifications include – CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH

Preferred Qualifications:

• Bachelor’s degree in IT related field
• Citrix Certified Professional (or Associate)
• Microsoft Certified Windows Server Hybrid Administrator Associate
• Experience with ServiceNow 
• Experience with ITIL 

#javelin

Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance

• Paid time off and holidays

• Retirement benefits (including 401(k) matching)

• Educational reimbursement

• Parental leave

• Employee stock purchase plan

• Tax-saving options

• Disability and life insurance

• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.