Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com 

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

Responsible for system solution & design, writing & maintaining user stories, modifying, debugging and/or maintaining software solutions for systems while working with different user groups and customers as part of the innovative AT&T team in the Network / OSS domain. 

What will your job look like?

• You will take ownership and accountability of specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues
• You will work with the internal customers to understand their business needs and requirements.
• You will be presented with demos of the software products by the development teams with internal/external customers.
• You will use your knowledge of the product/solution and technologies to influence the direction and evolution of the product/solution.
• You will create user stories that will define to the development teams the needs and requirements in a way that the end results will ensure the satisfaction of the end users.
• You will bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools, various innovative techniques, and reusing existing solutions. Such as automation, reduce design complexity, reduce time to response, and simplify the client/end-user experience.
• You will ensure enterprise architecture vision effectiveness & vision is aligned in the products designed by you.
• You will work very closely with the users, the development teams, test teams and overall end to end solution team in a good collaborative way.
• You will represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews). Builds relationships with internal customers/stakeholders
 

All you need is...

• Bachelor's degree in Science/IT/Computing or equivalent.
• Telecom Domain knowledge (Preferred OSS / Network)
• Strong expertise in Ethernet services, Broadband services, and OSS
• 3 years' experience designing software applications
• Expertise in creating and presenting user stories and design documents
• Solid understanding of software development processes and procedures 
• Strong analytical and problem-solving skills with a high attention to detail 
• Experience in Agile and/or SAFe development methodologies
• Excellent verbal and written communication skills 
 

Even Better if you Have...

• Knowledge of Network architectures, Inventory Creation, Management and Provisioning
• Knowledge of Provisioning for Customer Services
• Knowledge of various TM Forum APIs used for Product, Inventory, & Service Management. 
• Microsoft Azure Certification (Solutions) 

Why you will love this job:

• You will serve as an expert on specific technology
• You will take an active role in designing the future products of the organization
• You will be part of a big new transformation projects