Systems Engineer, Database Services

Working knowledge of Linux system administration and experience of systems automation using BASH, Python, Perl, etc
Experience of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
Good troubleshooting skills at all levels, from application to network to host
Bachelor’s Degree in Systems Engineering, Computer Science or related field, or relevant work experience
Exposure to cloud computing concepts and design considerations
Knowledge of configuration management systems, such as: Puppet, Chef, Ansible, or related systems

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Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?

Amazon Web Services (AWS) builds and operates some of the largest internet infrastructure on the planet; providing companies of all sizes with an infrastructure web services platform in the cloud. With AWS, customers provision compute power, storage, database, and other cloud resources as their business demands them. To meet the growing demand for AWS Services around the globe, we need exceptionally motivated people who are driven by learning and innovation.

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

The AWS Database Services (DBS) team helps to support and operate some of the largest distributed database and analytics services in the world. From DynamoDB to OpenSearch, Glue and EMR, the DBS team manage many of the most heavily used services in AWS. If you join us, you'll be part of a world-class team in a dynamic environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale and to gain world class experience in cloud computing. You'll be surrounded by people who are passionate about cloud computing, believe that first class service is critical to customer success and are committed to rapid iteration and continual improvement.

Top reasons to join our team:
• Be a catalyst to deliver truly disruptive products that are growing rapidly
• Define, build, own, and run services in high-growth environments
• Solve unique and first-order problems in foundational AWS services such as DynamoDB, OpenSearch and Glue
• Learn how to build and operate distributed systems at scale
• Build and influence the tools and utilities that are part of the AWS fleet running our internal services

Key job responsibilities
Our Systems Engineers are expected to be leaders in their teams by becoming subject matter experts on multiple AWS services. They develop, build, deploy, operate, sustain and grow their services in cloud production environments. They are able to utilise trends and metrics to identify opportunities for improvements. They help develop and refine procedures used by their team and internal customers. They are able to develop at a high standard and can deal with new and ambiguous problem domains while consistently delivering customer impacting change.

Our Systems Engineers spend time:
• Operating the world's most advanced cloud computing infrastructure
• Simplifying and reinventing systems, processes, and tools to make things better for our customers and our builders
• Building unique solutions to our customers’ technical problems
• Studying and learning from industry recognised Amazon Senior and Principal Engineers
• Coaching, hiring and developing team members

A day in the life
On a typical day, engineers might dive deep into understanding the root cause of a customer issue, investigate why a metric is trending the wrong way, consult with top engineers at Amazon or discuss radical new approaches to automate solutions to operational issues.

About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.