Systems Development Engineer, ESC Managed Operations

- 3+ years of experience in software development or related field with proficiency in at least one modern programming language such as Java, Typescript, Python, or Ruby
- 3+ years of experience with Linux, using the command line and basic administration, and computer networking fundamentals
- Able to troubleshoot at all levels, from network to operating systems to software applications
- Experience supporting cloud systems or other services. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems
- Excellent communication and problem-solving skills across languages
- Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
- Strong understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding) and experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
- Experience scripting operating system tasks in Bash, Python, etc. and with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
- Experience operating services in AWS

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AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

A day in the life
Your responsibilities will focus on transforming how AWS operates its global infrastructure. You will design and implement systemic solutions that fundamentally reduce operational complexity and cost across AWS regions. Your work will involve creating scalable automation systems that eliminate operational toil and standardize workflows.

A significant aspect of your role will involve close collaboration with service teams, operational staff, and leadership to identify pain points and architect solutions that deliver lasting improvements. You will help shape the future of AWS operations by contributing to the next generation of cloud infrastructure management, while ensuring solutions are both scalable and maintainable. You may be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

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Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

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