System Development Engineer 3, MSP

- 5+ years of non-internship professional software development experience
- 3+ years of designing and architecting (design patterns, reliability and scaling) distributed systems
- Deep knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Strong experience programming with multiple Object Oriented software programming languages
- Advanced knowledge of scripting languages such as Bash, Python, Go, or Rust
- Extensive experience in automating, deploying, and supporting large-scale infrastructure
- Track record of leading technical initiatives and mentoring other engineers
- 5+ years of operating 24x7 high-availability, distributed software applications
- Deep expertise in performance tuning and optimization of distributed systems
- Advanced experience with monitoring frameworks and establishing observability best practices
- Extensive experience building and architecting tooling using AWS products
- Expert-level proficiency with Infrastructure as Code (CDK or CloudFormation)
- Strong technical leadership experience and ability to influence across teams
- Proven track record of delivering complex technical projects end-to-end
- Excellence in building and maintaining relationships with stakeholders at all levels

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Have you ever ordered a product from Amazon and been amazed at how fast you receive it? Every day, Amazon engineers are relentlessly working to decrease the time between clicking and delivery for our customers. Mechatronics & Sustainable Packaging (MSP) powers the physical engine at the heart of Amazon. MSP builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many millions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them.

We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. The MSP Pack team builds and maintains core software and services in Amazon Fulfillment Centers that help pack items into packages to be shipped to our customers worldwide. If you've ever bought something from Amazon, there's a very good chance that our software was directly involved in getting it to you.

If you are looking for an opportunity to lead technical initiatives, mentor engineers, and architect innovative solutions in a fast-paced environment working with smart, passionate software developers, this might be the role for you. A successful candidate for this position will be able to design and build complex distributed systems, drive technical excellence across teams, and collaborate effectively with operations staff in Amazon fulfillment centers around the world.


Key job responsibilities
- Lead and drive operational excellence initiatives by designing and implementing automation solutions
- Architect systems that are robust, scalable, maintainable and adaptable for future growth
- Design and build critical infrastructure, tools and operating procedures to ensure reliability of ground infrastructure
- Lead integration efforts with existing systems and establish best practices for system interactions
- Define and implement metrics for measuring system performance and availability
- Lead critical incident response and drive systematic improvements to prevent future issues
- Mentor junior engineers and contribute to technical development of the team

About the team
Mechatronics & Sustainable Packaging (MSP) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

MSP's Pack & Ship team pairs data science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries.