Studio Ops Lead, Visual Innovation - Studios

Bachelor’s degree or equivalent required
2+ years experience in a high volume, high production operations environment
Experience identifying and implementing process improvements, preferably with LEAN or Six Sigma methodology
Proficiency with Microsoft Office Suite
Strong proficiency in analysis tools including SQL, QuickSight or any other relevant software
Experience managing function
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
Previous experience working in a high volume commercial studio, or fulfillment center
Experience successfully leading teams/functions through change
Proficiency using multiple platforms and software to create/measure productivity and other operational metrics
Project management skills
Excellent analytical & problem solving skills
Ability to influence and build successful working relationships with a diverse set of partners

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Amazon Visual Innovation Team builds the world’s best online shopping experience through video, photography, graphic design, 3D and usability design enabling millions of customers to make more informed purchasing decisions. Visual Innovation at Amazon is a large and fast-growing network of teams located throughout North America, Europe, Asia and Middle East focusing on fashion and product video capture, photography and photo retouching, graphic design, CGI production, automated image acquisition, and image support services. We are continually innovating and setting new industry standards for showcasing 10s of millions of products across multiple global marketplaces. We are obsessed with innovating on behalf of our customers, and continually push beyond the boundaries of traditional e-commerce photography and videography.

Amazon is looking for an experienced Studio Operations Lead in a commercial photography studio environment. As a Studio Operations Lead, you will oversee the workflow, own procurement, inventory, accounting compliance and loss prevention of product. You coordinate directly with Studio, Business partners, FC/facility and logistics teams to ensure seamless planning for product requiring imaging. You are responsible for short and long-term operational planning, including allocating labor, leading daily planning meetings, and assigning job duties. You will forecast future volumes and make plans to ensure capacity meets demand, creating contingency plans and reacting quickly to changing priorities.

As a leader in the studio, you ensure standard operating procedures are followed, identify inefficiencies in workflow and drive a culture of continuous improvement. You collaborate and share best practices with your peers worldwide, delivering innovative operating procedures that can scale at high volumes while motivating a team of people to deliver results.

Key job responsibilities
Planning and overseeing the flow of product and digital assets through all stages of the studio workflow
Using systems/data to track and plan for volume and flow of product that requires imaging
Contributing Kaizen expertise and driving a culture of continuous improvement within studio and/or region
Collecting and analyzing data and testing solutions for process improvements and new initiatives
Regularly reporting key productivity and quality metrics to stakeholders
Implementing studio-wide safety programs including disaster preparedness
Mentoring, training and development of Studio Operations team
Creating training and process documentation