Sr. Technical Program Manager, Fulfillment Edge Network Engineering

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

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Amazon OpsTech Engineering is seeking a Networking Technical Program Manager for our team in Austin, TX. The OpsTech Networking team develops the networks for all of Amazon’s fulfillment business aiding retail operations. If you are passionate to help next generation networks that Robotics and IoT in retail space, this is the role.

The ideal candidate will be an experienced Technical Program manager who will own multiple simultaneous networking programs in a highly cross-functional environment which includes internal customers, network engineering, network deployment and operations teams, as well as external vendors.

You’ll provide direction for program teams to continue to aid large scaling network designs and deployments in a continuous effort to deliver a world-class customer experience. This is a fast-paced, resourceful position, and you’ll need to be able to deal with ambiguity and solve complex problems. You’ll have high standards for yourself and everyone you work with, in a dynamic, and rapidly-changing organization. Using data and key metrics, you will also drive and measure process improvements that enhance our operational effectiveness.

The candidate will require proven project management, critical thinking and problem-solving skills. The candidate should be open to new approaches to solving problems, extremely good at multi-tasking, innovative, creative, self-directed and a great team player. Candidates should drive continuous process improvement, and partner effectively with cross-functional networking, software engineering and IT operations teams to solve problems and implement new solutions.

A strong background in enterprise or datacenter network infrastructure is essential for your success in this position. You must have a proven track record of project completion that is on time and within budget. You must be able to command the respect of engineers as well as run extremely effective projects on compressed and timelines while dealing with ambiguity with grace and maturity.

Our engineers, TPMs, managers and business partners are innovators at heart; come join us and become integral to the technology company that is the past, present and future of retail and fulfillment operations.



Key job responsibilities
• Manage multiple cross-functional networking projects/programs simultaneously, some on a global scale.
• Interact with network development engineers, and software development engineers, project managers and senior management on a daily basis
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines, risks and costs.
• Ensure consistency in deployed designs and track exceptions for follow-up
• Clarify and drive network project deliverables as well as establish and maintain clear chains of accountability.


A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan  

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!