Sr. Manager - Software Quality, Device OS

- 6+ years of quality assurance engineering experience
- 4+ years of delivering test automation, test tools, leading the QA projects and initiatives experience
- Knowledge of QA methodology and tools, with demonstrated experience in an QAE role
- Experience in automation testing
- Experience in manual testing
- Bachelor's or Master’s Degree in Computer Science, Software Engineering, or a related field
- In-depth knowledge of OS architecture, kernel development, drivers, system calls, and security models.
- Strong coding skills in languages commonly used in OS development, such as C, C++, and assembly language. Proficiency in scripting languages like Python for test automation
- Knowledge of industry standards and methodologies, Agile/Scrum, as they apply to OS development
- Experience with CI/CD pipelines, ensuring that quality is maintained at every stage of OS development
- Experience managing large teams
- Ability to effectively communicate complex technical issues to both technical and non-technical stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157,000/year in our lowest geographic market up to $271,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?

Work hard. Have fun. Make history.

As a Senior Manager, you will be responsible to innovate and drive new Quality initiatives, establish new test methodologies, frameworks and processes for testing new device and OS, find ways to leverage and scale to deliver without compromising quality and efficiency, establish quality metrics and best practices for the team. You will lead the team by example as a quality leader who is customer obsessed, thinks big and delivers result without compromising the quality. To do this, you will have the most advanced tools at your disposal; however, we expect you to bring new ideas and innovation to build/leverage as needed. You will be responsible for looking to the future and identifying what the team will need to test experiences that were not thought possible today. You will collaborate with team, own and drive the quality of new products and SW releases.



Key job responsibilities
• Design and execute comprehensive quality strategies that align with the organization's goals.
• Champion and embed a quality-first culture across all levels of the organization.
• Manage, mentor, and develop a high-performing team of quality professionals.
• Establish key quality metrics and continuously monitor performance to drive improvement.
• Lead initiatives to enhance process efficiency, reduce defects, and improve product quality.
• Lead root cause analysis for quality issues and ensure effective corrective actions are implemented.
• Promote collaboration between quality, engineering, product management, and other teams to ensure integrated quality processes.
• Evaluate and implement quality tools and technologies to improve efficiency and effectiveness.
• Stay up-to-date with industry trends, emerging technologies, and best practices in QA and testing, and apply this knowledge to continuously improve software quality.


A day in the life
Our Senior Managers in Quality are world class quality leaders. On a daily base you will be working closely with cross functional engineering and quality teams as you drive quality for a big pillar in the entire organization. Teams will be looking at you for directions. You will participate in test strategy creation and reviews, driving QA process improvement implementation and help tackle cross-platform engineering challenges. You will have fun along the way and make a huge impact not only on the quality direction of the program but also directly to our customers. Join us!

About the team
Want to work on software that ships in multiple different Amazon devices and enable 3rd-party devices to access Amazon services? Are you looking for a startup culture, high impact problems to solve and opportunities to grow? Come work on the Device OS team! We own software components, services, tools, and application development frameworks that power our next generation of devices, and enable key features for device makers.