Software Development Manager, IES DEX

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

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Opportunity to build and lead your own high-impact team!

Join us in a rare ground-floor opportunity to build, scale, and lead a transformative team within Amazon's IES DEX organization. We're evolving from a successful proof of concept to an enterprise-scale operation in the Cart Building and Package Consolidation space, with a critical mission to increase Units Per Box, driving significant cost-to-serve savings for Amazon.

As a Software Development Manager, hiring your team from scratch, you'll have the autonomy to shape your team's composition and structure for optimal outcomes. You'll lead a team operating with unique full-stack ownership model, where your engineers work across both customer-facing products and core infrastructure. Your team will architect and develop customer touchpoints throughout the entire shopping journey - from notification systems and interactive product detail widgets to sophisticated checkout flows and post-purchase experiences. On the infrastructure side, you'll guide the development of high-throughput APIs, complex ML model integrations, and large-scale customer behavior datasets that drive decision-making across Amazon.

What makes this role particularly exciting is the multi-dimensional nature of the technical challenges and the opportunity to grow engineers to senior positions. You will lead a team working on latest technologies for real-time incentive vending and clawback mechanisms, sophisticated abuse prevention algorithms, and precise customer targeting solutions. Our org has evolved beyond building just for ourselves - we've developed robust platforms and APIs that are now critical infrastructure for multiple teams across Amazon, dealing with massive scale and unique technical challenges. This combination of product innovation, infrastructure development, and platform ownership creates an unprecedented learning environment for you to nurture and develop your team members into technical leaders.

Candidates should have the technical depth to guide the design and implementation of complex distributed systems that run at Amazon scale, while also possessing the leadership skills to grow and mentor engineers. They excel at working with small, focused teams, take ownership of their product, and lead by example. The ability to communicate effectively with a wide variety of audiences, from engineers to executives, and comfort in pitching new ideas that drive business value are essential. In this role, you'll have the unique opportunity to directly influence Amazon's bottom line while building a high-performing engineering team from the ground up.