Software Development Engineer, Stream Management

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- 5+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field
- Knowledge of digital video files including color space, codecs, bit-rates, etc.
- Experience implementing AWS services in a variety of distributed computing environments
- Familiarity with live video concepts: common streaming protocols, transcoding, and codecs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, SANTA CLARA - 165,200.00 - 223,600.00 USD annually
USA, CA, San Francisco - 165,200.00 - 223,600.00 USD annually
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
Amazon Interactive Video Service (Amazon IVS) is AWS's fully managed live streaming service, built on the same battle-tested technology that powers Twitch and trusted by thousands of enterprises across gaming, social, live commerce, sports, and entertainment.

Our mission: enable developers to build communities around live video. We handle everything from ingest to processing to delivery at global scale, so developers can focus on creating interactive, engaging live experiences for their audiences. Whether you're streaming to tens of millions of concurrent viewers or just getting started, Amazon IVS removes the complexity so developers can move fast.

The IVS Stream Management team builds and operates the distributed systems that coordinate stream sessions end-to-end and keep the underlying fleet healthy under bursty, unpredictable load. As a software engineer on this team, you'll design and build systems that start and manage live streams for millions of viewers worldwide — working on systems that sit behind the customer-facing APIs and make every live stream possible.

Key job responsibilities
- Own the technical direction of one or more services in the Stream Management portfolio; write the design docs, socialize them across IVS and adjacent teams, and drive them to implementation.
- Work closely with engineers, product managers, and applied scientists to deliver seamless customer experiences.
- Ensure backend systems are highly available, scalable, and secure at AWS scale.
- Apply backend best practices including testing, performance optimization, observability, and maintainable code.
- Collaborate with other AWS service teams to integrate shared services and deliver consistent AWS service experiences.
- Participate in code reviews, architecture discussions, design reviews, and on-call rotations.
- Drive operational excellence through automation, metrics, alarms, and runbooks.
- Lead post-incident investigations for high-severity events in our services; drive the resulting action items to completion.

A day in the life
You might start the morning by reviewing operational dashboards for anything anomalous in transcode start rates, then jump into a design review for a proposal to extend one of your services to a new region. Mid-morning you pair with a teammate on a tricky race condition in stream session teardown. In the afternoon you meet with a partner team to align on a protocol change and write a short doc summarizing the tradeoffs of two capacity-planning approaches. The work spans distributed systems, live video infrastructure, and cross-team coordination, and no two days look the same.

About the team
Amazon Interactive Video Service (Amazon IVS) is a managed live streaming solution from AWS that enables low-latency and real-time video experiences for millions of viewers worldwide. We power engaging live experiences for some of the largest customers in the live video space and continuously push the boundaries of what’s possible with interactive video technology.