Senior Quality Assurance Engineer, Alexa Audio

- 6+ years of quality assurance engineering experience
- 4+ years of delivering test frameworks, test tools, leading the QA projects and initiatives experience
- Knowledge of QA methodology and tools, with demonstrated experience in an QAE role
- Experience in automation testing
- Experience in manual testing
- 2+ years of UI Automation (preferably on mobile platforms) experience
- Knowledge of at least one modern object-oriented programming language such as C++, Java, Objective C
- Bachelor's degree in computer science, engineering, mathematics or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,000/year in our lowest geographic market up to $207,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Do you want to transform the way people interact with digital content? Come join the team that builds Alexa Audio platform. We are innovating and changing the way our customers interact with media services and devices! You’ll be among the first ones in the space and get to define the customer experience, frameworks and processes for the years to come.
On the Alexa Entertainment Domain Team, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day by people you know. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history.
In this role, you’ll be responsible for quality assurance of new customer features and supporting architecture on a day-to-day and week-to-week basis. You’ll learn new in-demand skills like building and testing voice control interfaces and scalable API platforms that will be highly valuable as you grow your career at Amazon and beyond. You’ll work directly with Product Management, Development team and Design to ensure that Alexa customers will have the best experience for Alexa entertainment audio featured products. You’ll join a unique team in the Alexa organization with our own culture – we move fast to deliver new great features for customers and have a ton of fun doing it.

Key job responsibilities
- Design and develop comprehensive test strategies and QA methodologies to ensure the quality of Alexa Audio Services
- Collaborate and influence cross-functional teams including developers, product managers, and solution architects to understand Alexa Audio quality requirements and design effective test strategies.
- Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including but not limited to functional and regression testing.
- Identify and document defects, issues, and potential areas of improvement in the software development process.
- Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality.
- Define key metrics for measuring and reporting on the quality of software products and test effectiveness.
- Mentor other QA engineers, providing guidance, technical expertise, and ensuring adherence to best practices.

A day in the life
Quality Assurance Engineers are the owner of the features' quality. They work with product, development and other teams to deliver high quality product to Amazon's customers.