Senior Program Manager, Worldwide Public Sector

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

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IDE statement:
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Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.

The PMO Program Manager is responsible for driving cloud transformation and migration projects to successful completion, keeping them on schedule and aligned to customer outcomes. Working within the Program Management Office, this role manages the day-to-day execution of program workstreams, coordinates across technical and business teams, and maintains visibility of progress, risks, and dependencies for senior leadership.

Key Responsibilities

- Project Delivery: Drive cloud migration and transformation projects to completion, maintaining schedule adherence and quality standards across all workstreams
- Customer Engagement: Work directly with customer stakeholders to coordinate project milestones, manage dependencies, and support the execution of migration and modernisation activities
- Program Coordination: Facilitate weekly alignment meetings, program-specific updates, and cross-team coordination sessions to ensure delivery teams remain synchronised
- Milestone Management: Partner with technical delivery teams, solutions architects, and operations on project milestones; review and validate milestone schedules and deliverables
- Tracking & Reporting: Maintain project trackers, dashboards, and status reports; provide regular updates to senior leadership on program progress, risks, and blockers
- Risk & Escalation: Identify, track, and escalate milestone-level issues impacting project schedules; support development of mitigation strategies
- Process Improvement: Define and implement process improvements using data and metrics to drive efficiency and delivery quality