Senior Program Manager, Global Procurement Organization (GPO)

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, TX, Houston - 115,600.00 - 160,000.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
Amazon's Global Procurement Organization (GPO) seeks a Senior Program Manager to drive strategic initiatives across procurement operations. This position leads complex, cross-functional projects that optimize processes, enhance operational efficiency, and build organizational capabilities at scale.

The Senior Program Manager architects scalable solutions and drives operational excellence across organizational projects, special projects, and transformation initiatives within procurement operations. This role requires deep expertise in supply chain management, strong analytical capabilities, and proven ability to influence stakeholders across all organizational levels, connecting tactical execution to strategic outcomes that advance GPO's mission.

Key job responsibilities
• Lead complex initiatives independently with minimal guidance, working both tactically and strategically across GPO operations at country, regional, and cross-regional levels
• Collaborate with cross-functional teams including Operations, Transportation, Procurement, Finance, Risk, Business Strategy, Technology, and Engineering to deliver business transformations from initiation through successful implementation
• Create mechanisms and metrics to track performance, measure benefit realization, and drive continuous improvement across the organization
• Analyze complex data using advanced Excel, SQL, and database tools to identify trends, risks, and opportunities for strategic improvement
• Influence organizational goals by working across multiple stakeholder teams, functions, and leaders, extending influence across teams
• Lead process improvements by proposing network-wide solutions that improve and drive operational excellence best practices
• Provide strategic direction and serve as escalation point for complex challenges, finding paths forward in difficult situations

About the team
The Global Procurement Organization manages procurement operations across Amazon's diverse business units, driving efficiency, innovation, and value creation through world-class procurement capabilities that support Amazon's mission to be Earth's most customer-centric company.