Senior Engineering Program Manager, Robotic Deployment Engineering

- 5+ years of directly managing and responsible for multiple large projects experience
- Bachelor's degree
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
- Experience in Lean Management, Six Sigma and other operations engineer tools
Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems.

Tech Deploy organization is seeking a talented and motivated Senior Engineering Program Manager to lead deployments of current and emerging technologies in Asia Pacific. This person will orchestrate the successful implementation of cutting-edge robotics solutions, both in greenfield and brownfield environments.

This role as a deployment lead will encompass a deep dive into the world of robotics technology, where you will commit to an intense learning curve to become a subject matter expert. You'll collaborate closely with cross-functional teams and other Tech Deploy pillars, including Deployment Readiness (DR), Systems Integration (SI), Strategy & Operations (S&O), Supply Chain and Manufacturing, Product Engineering and Site Operations, to ensure seamless integration and minimal intrusiveness during brownfield deployments. Your expertise will drive effective change management, risk mitigation, and technical guidance, ensuring that our robotics deployments exceed expectations.

If you are a seasoned senior leader looking with strong problem-solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment with the desire to contribute to Amazon's next generation fulfillment technology, this opportunity is for you. Joining our team provides the unique challenge and opportunity to deploy systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will draw upon exemplary leadership skills, program and project management, critical thinking, and problem-solving capabilities. The candidate should be open to new tasks, innovative, creative, self-directed and a great team player. Candidate should drive continuous process improvement, and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions.

Key job responsibilities
Project Management and Integrated Schedule Management:
- Responsible for developing and managing integrated project schedules covering all deployment aspects, ensuring alignment and addressing schedule risks. Collaborate with cross-functional teams to reflect dependencies accurately.
Deployment Execution and Customer Hand-off:
- Lead hands-on execution of deployment plans, ensuring seamless integration of robotics systems. Monitor processes closely, troubleshoot technical issues, and manage transition to operations, gathering post-deployment feedback for improvements.
Change and Risk Management:
- Develop and implement change management strategies, assess deployment plans for risks, and implement contingency plans to meet objectives proactively.
Effective Communication and Stakeholder Engagement:
- Maintain transparent communication with stakeholders, providing regular updates and escalating issues to senior management promptly.

Continuous Improvement and Lessons Learned:
- Conduct post-deployment retrospectives, capture lessons learned, and refine deployment methodologies for ongoing optimization.
Resource and Budget Management:
- Manage deployment resources and budgets strategically, optimizing resource allocation and evaluating team performance for alignment with project requirements.

A day in the life
You will be interacting daily with a wide variety of teams and individuals at all levels of the organization and in multiple time zones. You’ll be liaising with SME across organization, diving deep to understand the technologies we deploy; you’ll build on these relationships to help refine and improve our deployments and processes. While you’ll main focus be across Asia Pacific, you may find yourself supporting projects in other parts of world. No two days are same in our fast-moving environment yet you’ll discover endless opportunities to learn and grow along way as part of a tight-knit and supportive team.

About the team
Amazon Robotics Deployment Engineering is a diverse and multi-talented team with a proven track record of overcoming challenging technical problems to deliver Amazon’s leading-edge robotics technologies in its fulfillment, transportation, and delivery network across Asia Pacific. Our high-performing team blends engineering know-how, problem solving, curiosity, innovation, leadership, and effective communication to deliver outstanding results for our customers.