Software Development Engineer, AWS Field Experience

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually
The AWS Field Experience team provides our customer-facing teams with a suite of products that streamline communication between the field and the specialists within the AWS Worldwide Sales organization. We are part of AWS Field Experience Engineering, enabling our field teams with world-class software and automated mechanisms to scale. Our team's services enable Amazonians all over the world to engage experts across the hundreds of AWS services that are expanding every day by traversing the vast organization. Our product is launching in new directions, enabling you to get in and make fundamental contributions to the trajectory of this effort.

As a Software Engineer at Amazon, you will work on distributed cloud systems. As part of this team, you will be responsible for helping design and build the systems that together power our service. You will have the opportunity to work on full-stack development of the user experience for this service. Members of our team have areas of focus, but our general stack includes back-end API development using AWS Lambda, security and identity, NoSQL data storage on DynamoDB, complex event orchestration and automation, real-time data processing, and infrastructure automation using tools like CloudFormation and AWS CDK.

Great candidates for this position possess a strong understanding of computer science and a passion for learning new technologies to solve complex problems. You will have the opportunity to apply this passion by leveraging your technical skills in areas such as algorithms, distributed systems, web development, front-end/back-end design, and more. As a member of our engineering team, you will have the opportunity not only to work with and learn from others, but also to drive the direction of our product and become a technical leader in our greater organization.

Key job responsibilities
- Architect and implement for field sales operations
- Develop and optimize data pipelines that synchronize account data across systems (Salesforce, AWSentral, Partner Tools) at scale
- Drive technical strategy to improve data quality and coverage
- Build APIs and services that encode operational best practices and reduce manual toil for the field organization
- Own end-to-end delivery of features from design through deployment, operating in an agile environment with high autonomy
- Mentor junior engineers, conduct design and code reviews, and raise the engineering bar across the team
- Participate in on-call rotations and drive operational excellence through monitoring, alerting, and incident response

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.