Quality Assurance Engineer

- 3+ years of quality assurance engineering experience
- Experience in manual testing
- Experience in automation testing
- Experience as QA lead on medium to large sized projects
- Experience developing high quality test plans, test designs, test strategies, and test execution
- Experience with at least one automated test framework like Selenium or Appium
- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality
- Experience with Android, iOS or other mobile application development or testing
- Experience scripting or coding
- Experience working closely with development and business teams to communicate problem impacts and to understand business requirements

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Are you passionate about ensuring quality for products that impact millions of customers worldwide? The Benefits, Pricing & Constructs (BPC) team, which includes Amazon Family, builds Earth's most engaging membership program — from Prime benefits and pricing to family sharing experiences, partnering with organizations like Prime Video, Amazon Music, and Digital Acceleration.

We're looking for a Quality Assurance Engineer II to join our team. You should be able to understand software internals, debug problems using logs, and write automated tests using UI & Backend Frameworks in a fast-paced environment.

This is a high-visibility position where you'll collaborate with Senior SDEs, TPMs, Business Leaders, and Product Managers to deliver delightful experiences to millions of customers.

Key job responsibilities
• Analyze system designs, APIs, and code to develop comprehensive test strategies and test plans for BPC and Amazon Family services
• Design, develop, and maintain automated test suites using black-box and white-box testing techniques
• Own end-to-end quality for features spanning web, mobile, and backend services
• Lead manual QA efforts and coordinate testing with cross-functional teams across geographies
• Debug complex issues using logs, monitoring tools, and service internals
• Define scope and deliverables on manual and automation projects, driving execution end-to-end
• Develop and track quality metrics to drive continuous improvement

About the team
The Worldwide Prime Benefits, Pricing & Constructs (BPC) team creates Earth's most engaging membership program. We increase value through innovative benefits, scale constructs to reach distinct customer segments, and grow long-term free cash flow through strategic partnerships and pricing. Amazon Family, part of BPC, builds family sharing experiences that serve millions of families across multiple countries. We are a collaborative team that values knowledge-sharing, mentorship, and technical innovation. Our inclusive environment fosters growth through challenging projects that directly impact millions of Prime members globally.