Program Manager - Launch and Expansion

- 2+ years of program or project management experience
- 3+ years of advanced Microsoft Word and Excel experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 2+ years of working cross functionally with tech and non-tech teams experience
- 2+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation, operation and maintenance
- Experience working in an analytical environment with cross-functional teams

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Are you interested in launching the next generation of Amazon facilities in the region? Do you want to be part of the ongoing growth and expansion of Amazon Now network? The key to this mission is strategic, large scale project management initiatives that will allow us to scale our organization for the future in an extraordinary manner. The Launch team is seeking a qualified candidate with a strong delivery record and proven project management experience to own strategic and tactical, cross-functional operations projects associated with the launch of the new FCs. The launch manager will own scoping and creating project plans, developing processes, mitigating schedule risks, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and communication skills are essential.

Key job responsibilities
• Work backwards from the customer to scope and define program requirements and critical milestones
• Demonstrate a high level of ownership to drive multiple time sensitive actions items simultaneously through multiple teams
• Own Program trackers to communicate progress and updates to internal/external stakeholders
• Problem solve with a high degree of ambiguity and operating in a rapidly evolving and changing landscape
• End-to-End project coordination, managing multiple stakeholders to ensure all Road to Launch tasks are completed as per program
• Collaborate and influence team members, work with internal and external stakeholders, and present projects to senior leadership on a regular basis
• Gathering and analyzing data on launch performance results
• Establish and develop initiatives to support expansion strategies


About the team
Launch team plays a key role in the mission of delivering best in class service to Amazon's customers through scaling and expanding the network. The team coordinates project plans and tracks execution across stakeholders from business, technology, design, procurement and construction teams.