Product Manager, SSD Delivery Ops Tech, Ops Tech

- 3+ years of product management experience
- Experience managing technical products or online services
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,700/year in our lowest geographic market up to $179,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Global Specialty Fulfillment (GSF) is at the forefront of ultrafast fulfillment and delivery innovation and we are in the midst of building the next big thing. We have a unique operating model that is a first for Amazon and are looking for top talent to innovate on behalf of our customers. As Product Manager of Delivery Ops Integration, you will lead a bunch of program and product managers to build, optimize, and scale Sub-Same Day (SSD) delivery network. The leader will have a talent and passion for leading teams, inventing, and scaling operations with the ability to influence leadership at all levels across retail, operations and software development. In partnership with engineering stakeholders, the Product Manager will lead the development and execution of the technical and operational roadmap for cost and quality.



Responsibilities include:
- · Work with stakeholders and cross-functional teams to ideate, design, implement and roll out products, programs and processes that improve operations in SSD Delivery
- · Developing and utilizing data inputs and KPI’s to inform operational adjustments and strategic roadmaps.
- · Define and create processes that will scale to meet growing business demands.
- · Partnering with Directors, Sr. Managers, and other key operational and technical leaders across the organization.




Key job responsibilities
Coordinating closely with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance.
Developing and utilizing data inputs and KPI’s to inform operational adjustments and strategic roadmaps.
Define and create processes that will scale to meet growing business demands.
Partnering with operational and technical leaders across the organization.
Stakeholder management and ability to influence/partner across various business and tech teams (vertically and laterally)
The ability to speak with data and utilize data to provide insights into decisions being made
Strong communication skills (knowing and adapting to audience), especially when dealing with complex problems
Highly adaptable/agile when it comes to changing conditions
Ability to thrive in ambiguous situations where the solution is not clearly defined
Own diving deep into specific areas and identifying problems to assess opportunities through product discovery conversations
Own project prioritization and managing feature trade offs
Own driving requirements and alignment across R2L and Amazon Delivery leadership