Date Centre Decom Tech Lead , Data Centre Operations

- Data Centres are 24/7 environments and whilst this role is predominantly an in-hours role there maybe occasional out of hours work including weekends based on workload.
- 5+ years of working in an IT operations environment across datacentres or managed services.
- 5+ years of Technical Leadership

- Associate’s degree or higher in IT-related field applicable certifications or/and equivalent professional experience.
- Experience leading a technical team.
- Experience developing operational metrics to drive efficiencies. Experience with lean methodologies and Six-Sigma or similar qualification


Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS is a fast-paced technology company and a leader in the world of Data Centres. We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take Amazon.com Data Centre Operations to the next level. The successful candidate will have experience managing people with varying skill sets, creating, tracking, and controlling budgets, devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions.


Key job responsibilities
• Ensure the highest level of adherence to safety procedures and policies and maintain and develop a strong safety culture within the team.
• Create and maintain all Decom Standard Operating Procedures (SOP) to meet industry best practices and to meet required SLAs
• Recommend, document, and oversee existing policies and procedures to meet industry best practices and to meet required SLAs
• Report on all Decom activities and ensure asset management records are maintained to the highest levels
• Recruit and train decom technicians to ensure appropriate staffing levels
• Guide, train and educate decom staff on the best practices related to all service owner issues
• Maintain the Decom staff schedule coordinating absence and vacations
• Manage and deliver mid-size projects such as large decom events, equipment maintenance and installation.
• Lead a diverse team of decom technicians with varying skills
• Manage Vendor relationships with equipment providers
• Liaise and manage 3rd party contractors who engaged to assist with decommissioning events.
• Provide weekly report to the Cluster Manager
• Assist in writing and deliver performance reviews for staff
• Must be commutable to the Thames Valley Region.


A day in the life
Customer trust is foremost for cloud services provided by Amazon Web Services. Our customers must be guaranteed that their data will never be exposed. This Decom Tech will be part of a team that executes the decommissioning & tracking of all equipment that is damaged or leaving the Datacentre. This includes but is not limited to all media types (disks, solid state disks, flash cards etc). The Decom Tech will be responsible for ensuring that all operational processes are followed during any decommissioning event and must ensure all work is carried out safely and securely.


About the team
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.