Automation Engineer, AWS Trust & Safety

- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- 2+ years of non-internship professional software development experience
- Knowledge of database systems and SQL
- Bachelor's degree in computer science or equivalent
- Experience with Linux/Unix
- Experience building services using AWS products
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
AWS Trust & Safety is responsible for investigating and managing violations of Acceptable Use Policy and misuse of AWS services. We investigate reports of misuse, identify patterns, and work with our customers to take action to reduce violations.

Amazon Web Services (AWS) is built on the core principles of security, privacy, compliance, and transparency, which form the foundation of our trusted cloud infrastructure. We are seeking individuals who are dedicated to upholding these principles daily. Are you interested in joining our team to safeguard AWS and AWS customers from potential threats? We are currently in search of Automation Engineers for AWS Trust & Safety to play a pivotal role in protecting our customers and ensuring the integrity of our services in the face of those who may seek to exploit or misuse them.

In this position, you will be responsible for applying your extensive technical expertise, engineering knowledge, online services experience, and exceptional collaboration skills to effectively respond to threats and protect our cloud services from those who try to abuse them.

Key job responsibilities
You will work closely with other experts across AWS to investigate abuse of our services, automate our capabilities, develop tooling and data automation, and contribute your many experiences to protecting AWS and our customers. You will work to understand how AWS services are misused and abused, and disrupt these activities. We look for someone who has an interest in automating their way out of having to do the same thing twice, and is always thinking about how to scale what we do to millions of hosts and customers.

Working as a part of AWS Trust & Safety, you will work to solve issues related to the latest security trends and early warning indicators, as well as help design solutions for emerging threats. Trust & Safety is a team that constantly provides new opportunities to learn and grow.

- Design, develop, debug, and deliver tooling to assist the investigative and abuse response process.
- Own business process automation end to end from conception to development, deployment, and maintenance.
- Participate in on call rotations.
- Participate in design and code reviews
- Learn about and integrate with partner teams’ systems and processes to combat abuse.
- Collect, curate, and transform data to support advanced analytic creation and investigation automation.
- Contribute to T&S policies and standards.

A day in the life
In addition to your team, you consult with other teams within Trust & Safety such as Operations, Security, and Policy to define requirements for new tools and automation. You find creative ways to tie together multiple systems used by Trust & Safety and make them work together to cut down on manual effort.

About the team
Tooling and Automation is a new, but fast growing team within AWS Trust & Safety. Our mission is to support a highly skilled trust and safety workforce by managing repetitive, transactional work through automation, and equipping them with the tools to combat misuse of AWS services. Come help us build the future of Trust & Safety!

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.