Description
- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Knowledge of web services, distributed systems, and web application development
- Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)
- Experience with REST web services, XML, JSON
Are you interested in joining the team behind Amazon’s newest innovation? Come help us work on world class software for our customers!
The Amazon Kindle Engineering Support team provides tier 3/4 production engineering support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.
Some of the key job functions: - Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, with the potential for Java based projects
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components
- Customer notification and workflow coordination and follow-up to maintain service level agreements
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Knowledge of web services, distributed systems, and web application development
- Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)
- Experience with REST web services, XML, JSON
Are you interested in joining the team behind Amazon’s newest innovation? Come help us work on world class software for our customers!
The Amazon Kindle Engineering Support team provides tier 3/4 production engineering support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.
Some of the key job functions: - Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, with the potential for Java based projects
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components
- Customer notification and workflow coordination and follow-up to maintain service level agreements
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
Other Jobs from Amazon
System Development Engineer I, AWS Education Programs
Bellevue, WA
US
Data Engineer I
Bengaluru, India
Software Dev Engineer I, Amazon University Talent Acquisition
Hyderabad, India
Chennai, India
Cloud Infrastructure Architect, Professional Services Israel
Tel Aviv, Israel
Software Development Engineer, Global Logistics
Hyderabad, India
Similar Jobs
Software Dev Engineer I, Amazon University Talent Acquisition
Hyderabad, India
Chennai, India
Cloud Support Engineer - ETL, Support Engineering
Cape Town, South Africa
DevOps Engineer, AFT
Toronto, Ontario
Ontario, CA
DevOps Engineer, AFT Support Team
Bellevue, WA
US
Senior Security Engineer, Operational Research, AWS
Herndon, VA
US
Data Scientist II
Bengaluru, India
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 401 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say