Amazon Dedicated Cloud Engineer II, Files, Edge, and Data Streaming

- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 3+ years Linux systems administration experience
- 3+ years technical troubleshooting/support experience
- 2+ years of networking experience (TCP/IP)
- Current, active US Government Security Clearance of Top Secret or above
- 2+ years experience with cloud computing technologies.
- 3+ years of experience with support procedures and methodologies for production computing environments.
- 3+ years experience automating routine tasks.
- 3+ years experience with performance and log analysis

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $188,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Amazon Dedicated Cloud, AWS for government, team is hiring a cleared Cloud Engineer to join the team.

Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

The FEDS Data Streaming team in Denver builds and operates Kinesis Data Streams (KDS), Amazon Data Firehose (ADF), Managed Streaming for Kafka (MSK), and Managed Service for Flink (MSF). We also troubleshoot critical issues for messaging services such as Simple Queue Service (SQS), Simple Notification Service (SNS), and Amazon Message Broker (AMQ). We are seeing exciting growth in the ADC User Community as builders migrate toward serverless data processing applications, which are fueled by our services. These services require talented and versatile engineers to scale seamlessly with unpredictable traffic, feed AI/ML models with real-time information, and abstract continuous optimizations to each services’ underlying system architecture. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Reach out to Kelli Sievers, ksievers@amazon.com if you have any questions.

Key job responsibilities
This position is perfect for you if you’re interested in creating tools and automation so that engineers can be as hands-off as possible for deployment and maintenance activities. We want our services to be as automated as possible, and that can only be done by having professionals who understand how to think big, simplify solutions to complex, never before seen problems; all while ensuring that the customer continues to have the best experience possible.

We are seeking an engineer who is focused on operational excellence and troubleshooting complex system operations. This professional should also have a good understanding of Linux, networking and general knowledge of cloud services. At Amazon we have a drive to create the best customer experience possible, with the customers being both AWS customers and the other engineers at AWS who will benefit from collaborative contributions to ongoing operations and improving our support to our service.

A day in the life
Every day is Day 1 at Amazon. On a typical day, our Amazon Dedicated Cloud Engineers (ADCE) will support AWS Storage and Data services engineering and operations by completing activities including but not limited to:
- Region and feature builds
- Manage and monitoring systems health and status
- Provisioning devices, assisting with data ingestion, and device cleaning
- Troubleshooting device, network, and/or configuration related issues
- Identifying, documenting, and communicating engineering and operations recommendations to team members
- Writing and disseminating after action reports capturing key events, actions taken, and future mitigation plans
- Providing on-call support when necessary

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.