IBS Engineering Specialist
Location: Bangalore
Remote Type: On Site
Time Type: Full time
Job Description
Job Title
Job Description Summary
In your role as Senior M365 Engineer in the Messaging & Connective Apps team, you will support the stability of key Microsoft 365 collaboration applications and integrations while contributing to the development of new capabilities across the organization’s digital workplace tools and platforms.
Summary of the role
As a Senior M365 Engineer, you will play an important role in supporting Microsoft 365 (M365) collaboration solutions. You’ll focus on maintaining reliable services and contributing to improvements that enhance the employee digital experience across the organization.
Main responsibilities
In this role, you will:
Provide Level 3 (L3) operational support and advanced troubleshooting for Microsoft 365 collaboration applications and integrations, including the Miro platform
Support a growing number of integration requests into Microsoft Teams, including those managed through ServiceNow (digital workflow platform)
Contribute to the deployment and improvement of tools within the M365 ecosystem
Monitor platform updates and translate them into operational readiness and governance improvements
Support Teams policies and administration in coordination with other platform owners
You will contribute as a Senior Engineer with a clear focus on high-quality operations, governance, and ongoing platform improvement:
Provide Level 3 (L3) support for Microsoft 365 collaboration tools and integrations
Support the reliability and issue resolution of the Miro platform
Ensure operations are aligned with governance and compliance standards across Microsoft 365 tools (Loop, Planner, Viva Engage, Whiteboard, and related applications)
Monitor platform changes and help incorporate updates into operational processes
Provide engineering support for Microsoft Teams configurations within the team’s scope
You will also contribute to the team’s strategic roadmap by:
Supporting the full lifecycle of Microsoft Teams integration requests, including intake, governance validation, and coordination using ServiceNow
Contributing to the development of governance practices for Copilot Studio, aligned with Power Platform frameworks
Supporting the rollout of tools within the M365 environment, focusing on operational readiness and adoption
Supporting Miro platform improvements and integrations (e.g., Confluence, Copilot, Purview), along with adoption enablement
Contributing to collaboration-related assessments such as Microsoft Places, from an integration perspective
About the ideal candidate
Experience working with Microsoft 365 (M365) collaboration tools and integrations
Experience providing Level 3 (L3) support or similar operational support
Understanding of governance and compliance practices within technology platforms
Ability to support problem-solving and collaborate with cross-functional teams
Interest in learning and contributing to collaboration technologies
What We Can Offer You
🎯 A meaningful mission – Power the future of travel with purpose-driven work.
🌍 A global environment – Work with colleagues and customers worldwide.
🎓 Continuous learning – Access on-the-job training and formal learning opportunities.
🤝 A welcoming culture – We value diversity, equity, and inclusion in everything we do.
💰 Transparent rewards – Competitive salary, bonus, and comprehensive benefits.
🌟 Flexible working – Choose how and where you work best
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 452 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got over 200,000 jobs from 15,000+ vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 15,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say